Experience

Madison Insurance Group

• United States
• Insurance
• 100 - 200 Employee

• Customer Service Officer

  • Nov 2013 - Present

  Major duties involved client registration and client management, customer query and complain management and office administration roles

• Customer Service Officer

  • Nov 2013 - Dec 2017

  Major duties involved client registration and client management, customer query and complain management and office administration roles



Madison Insurance Group

• United States
• Insurance
• 100 - 200 Employee

• Data Collection Assistant

  • Nov 2012 - Dec 2012

  Major duties involved administration of the questionnaires in the Nutritional vulnerability profiling survey on care and treatment of clients attending comprehensive care clinics in Kenya. The survey was conducted by various organizations they include: Ministry of health, World food Programme, KEMRI and NASCOP. Major duties involved administration of the questionnaires in the Nutritional vulnerability profiling survey on care and treatment of clients attending comprehensive care clinics in Kenya. The survey was conducted by various organizations they include: Ministry of health, World food Programme, KEMRI and NASCOP.



Social and Behavior Change Communication Association

• Kisumu, Kenya

• Project Intern

  • May 2011 - Sep 2011

  Major duties included capacity building of grantee CSOs, community mobilization, data collection and analysis, report writing and logistical support in organizing workshops. I have enhanced my monitoring and mobilization skills. Major duties included capacity building of grantee CSOs, community mobilization, data collection and analysis, report writing and logistical support in organizing workshops. I have enhanced my monitoring and mobilization skills.