Residential Real Estate Agent

• Dec 2020 - Present

• Advise stakeholders on pricing, leasing agreements, tenant screening and comparable properties, market and neighborhood conditions to negotiate favorable terms. • Analyze residential properties, communities and counties for sales opportunities o Research local school rankings, zoning changes, business and community development to maintain expertise. • Complete continuing education coursework for state licensing compliance and niche market needs. • Advise stakeholders on pricing, leasing agreements, tenant screening and comparable properties, market and neighborhood conditions to negotiate favorable terms. • Analyze residential properties, communities and counties for sales opportunities o Research local school rankings, zoning changes, business and community development to maintain expertise. • Complete continuing education coursework for state licensing compliance and niche market needs.

Registration Specialist

• Aug 2018 - Jun 2022

Enrollment Advisor

• Jan 2013 - Aug 2018

• Interview prospective graduate students for assigned program to establish eligibility and advice on methods to strengthen application in-line with education partner's policies and admissions requirements. • Assist viable candidates through application process and coordinate submitted components for acceptance review. Help newly accepted students register for classes and schedule introduction to Student Services staff - heavy phone/Email follow up. • Supports cross-functional initiatives (marketing, student services, course development), maintains inquiry management system, provides updates on student pipeline and feedback on new processes Show less

Enrollment Advisor

• Jan 2013 - Aug 2018

Admissions

• Dec 2005 - Feb 2013

• Interviews and enrolls diverse candidates based on student’s interests, work history, university programs/start dates and corporate enrollment objections. • Heavy phone/Email follow up with prospective and enrolled students, maintain inquiry management system, approve admissions documents, generate status reports, schedule new student orientation and facilitate federal/military student financial aid process and prior learning assessments. • Training Certificates of Completion: Business Ethics, FERPA and Compliance, Information Security/Data Protection Essentials, Leadership Development, Effective Teambuilding, Business Communication & Etiquette and Military Financial Aid: 9/11 GI Bill. • Computer Skills: MS Office, MS Project/SharePoint, AS400, PeopleSoft and Nice IEX Show less

Project Coordinator

• Jun 2004 - Nov 2004

• Responsible for routing pre-press art and budget projections for executive approval • Coordinated time schedules, tasks breakdown, project cost and packaging design materials • Recruited freelance specialized graphic artists and photographers as needed• Obtained legal releases for artwork and freelance photography• Communicated status updates at all organizational levels through project completion

Reorder Buyer

• Mar 2001 - Jun 2004

• Replenished member merchandising supplies inventories and forecasted purchase orders • Managed supplier bidding process: Used Internet and cold called to establish relationships with viable suppliers and raw material pricing sources. Planned budget-approved onsite and off site meetings/events. • Managed vendor contract renewals/cancellations and online supplier auctions • Trained, supervised and wrote semi-annual evaluations for Member Service Representatives • Managed end of month close & AP/AR, supplier pricing reviews and quality assurance audits. Calculated quarterly member rebate checks for executive approval and handled check disbursements. Coordinated system set-up for new members, vendors and product categories/SKUs. o Developed raw material tracking/reporting system and negotiated supplier service policies that delivered $240K in annual cost savings. o Partnered with I.T and Q.A. departments and overhauled department work instructions, training manuals and reference materials. Facilitated online training modules.Member Service Representative Aug. 2000 – Mar. 2001• Processed vendor invoices, purchase orders and credit memos, updated member pricing sheets, facilitated product returns and input monthly sales recaps and reconciled backorders. • Verified appropriate insurance and confirmed supplier references Show less

Marketing Assistant

• Feb 1996 - Feb 2000

Planned and hosted special events for site visitors and staff of 150. • Tracked/evaluated marketing campaigns and reported trends. Attended staff task force meetings. Coordinated team training on sales methods, technical trends and pending marketing campaigns. • Updated sales incentive reports and administered payouts/prizes • Wrote copy for Intranet and created resource center that reduced caller hold times and increased service levels. Assistant Supervisor Nov. 1996 – Mar. 1998 • Supervised team of 10-30 call center service representatives. Monitored customer hold times, staff attendance and productivity, counseled on call monitoring guidelines and recommended corrective action as needed. Analyzed call trends, conducted staff interviews, assisted with performance evaluations and generated weekly team production and sales reports. • Authorized competitive price matches, resolved elevated complaints and handled irate callers Customer Service Representative (Inbound) Feb. 1996 – Nov. 1996 Processed inbound customer service calls. Several awards for sales and productivity Show less