Sylvia Mendez
Bartender at Paps Ultimate Bar & Grill- Claim this Profile
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Bio
Credentials
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IL Accident and Health Producer
Illinois Department of InsuranceMay, 2018- Oct, 2024 -
IL Life Producer
Illinois Department of InsuranceMay, 2018- Oct, 2024
Experience
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Paps Ultimate Bar & Grill
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United States
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Restaurants
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1 - 100 Employee
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Bartender
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Sep 2018 - Present
● Collected customer feedback and delegated potential changes with owners to exceed customer satisfaction goals ● Provided accurate and appropriate information in response to customer inquiries ● Recreated the food menu to boost revenue in food sales and updated when necessary ● Built customer loyalty by developing relationships with repeat customers and new patrons ● Solely managed a cash drawer and the bar throughout each shift ● Promptly answered all phone calls and managed online orders when necessary
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Maine West HIgh School
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United States
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Facilities Services
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1 - 100 Employee
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Head Varsity Poms Coach
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Jun 2014 - Present
● Managed individual invoices for students with correlating follow-up within the bookstore. ● Served as a mentor to new and returning members while simultaneously building leadership skills with seniors. ● Choreographed all routines and efficiently ran practices throughout the season. ● Problem solved any conflicts with parent/student relationships and topics that were holding the program back. Accomplishments: ● Initiated a multi-leveled youth program that works with our community’s park district. ● Created momentum in the township for paid positions of Assistant Varsity Coaches. ● Volunteered to create their first Junior Varsity team that fed into the Varsity team. JV/Assistant Varsity Dance Coach (June 2014 – May 2019) ● Taught students with no previous dance experience the basics of dance and proper training. ● Motivated team members to aim for Varsity level tryouts. ● Choreographed all routines and efficiently ran practices with cardio.
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Crothall Healthcare
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Administrative Assistant
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Jun 2018 - Jan 2020
● Provided Medical Consultant with any technical support or projects needed for hospital consultations ● Created spreadsheets for missing travel expenses in Concur to refer to when problems solving disputed charges ● Filed all travel expenses for reimbursement within Concur in a prompt time frame ● Correlated all travel arrangements between designated travel agent and Crothall for approval ● Improved efficiency of Medical Consultant’s turn around time with document filing ● Created powerpoints for consultations and traveled with Medical consultant when necessary
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Lee Manor
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Hospitals and Health Care
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1 - 100 Employee
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Activities Aide/ Receptionist
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Jun 2012 - Aug 2014
● Answered all calls with the appropriate information and transferred them to the appropriate floor or room ● Filed any medical forms received into the appropriate patient file following HIPPA laws ● Managed foot traffic of visitors and promptly signed them into the log book ● Sent and received mail for staff or residents and dispersed it accordingly ● Answered all calls with the appropriate information and transferred them to the appropriate floor or room ● Filed any medical forms received into the appropriate patient file following HIPPA laws ● Managed foot traffic of visitors and promptly signed them into the log book ● Sent and received mail for staff or residents and dispersed it accordingly
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Education
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2015 - 2019
Harper College
English Language and Literature, General
Community
