Sylvia Kariuki
Relationship Officer at CIB Kenya Limited- Claim this Profile
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Bio
Credentials
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Fundamentals of Digital Marketing
GoogleMay, 2022- Nov, 2024 -
Social Media Management
HubSpotJan, 2022- Nov, 2024 -
Social Media Marketing
HubSpot AcademyJan, 2022- Nov, 2024
Experience
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CIB Kenya Limited
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Kenya
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Banking
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1 - 100 Employee
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Relationship Officer
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Feb 2023 - Present
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Business Development Assistant
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Feb 2023 - Present
This is a brand new chapter of my life and I plan on doing my absolute best in my new role.
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The Experience Parlour
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Nairobi, Kenya
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Social Media Marketing Manager
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Oct 2022 - Jan 2023
I previously worked as a social media marketing manager at a nail parlor. My duties included: 1. Creating content for social media 2. Managing the parlor’s social media pages 3. Engaging with clients on social media 4. Analyzing page analytics and creating a marketing strategy from the data I previously worked as a social media marketing manager at a nail parlor. My duties included: 1. Creating content for social media 2. Managing the parlor’s social media pages 3. Engaging with clients on social media 4. Analyzing page analytics and creating a marketing strategy from the data
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Spotika Kenya
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Nairobi, Kenya
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Customer Service Agent
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Jul 2022 - Sep 2022
I have worked as a Customer Service Agent at Spotika Kenya. My roles included: 1. Answering inbound calls on various enquiries made by our customers and giving relevant feedback 2. Making outbound calls to gauge customers user experience while using our platform as well as answering any questions they may have 3. Engaging with our various customers across all our social media platforms 4. Regularly testing our site to ensure all games and services are working well 5. Writing brief daily reports on the day's/night's shift events Show less
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Design By SK
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Nairobi, Kenya
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Virtual Assistant
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Sep 2020 - Jun 2022
I worked as a virtual assistant for Design By SK, a design company which deals with creative and functional design solutions for small businesses. My primary roles included: 1. Handling customer enquiries 2. Dispatching work to the relevant teams 3. Following up on orders 4. Managing the company's social media pages 5. Designing social media posts for the company's social media pages I worked as a virtual assistant for Design By SK, a design company which deals with creative and functional design solutions for small businesses. My primary roles included: 1. Handling customer enquiries 2. Dispatching work to the relevant teams 3. Following up on orders 4. Managing the company's social media pages 5. Designing social media posts for the company's social media pages
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Mediamax Network
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Nairobi, Kenya
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News Intern
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Feb 2019 - Apr 2019
I had an opportunity to work as an intern at K24 in 2019 for three months. My responsibilities included: 1. News reporting 2. Writing scripts and news for reporting 3. Following up on ongoing stories in the field I had an opportunity to work as an intern at K24 in 2019 for three months. My responsibilities included: 1. News reporting 2. Writing scripts and news for reporting 3. Following up on ongoing stories in the field
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Education
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Multimedia University of Kenya
Bachelor of Applied Communication, Health Communication