California State Coordinator

• Nov 2017 - Present

Recruit, train and built relationships with Coordinators across the state to coordinate efforts, promotion and training associated with the National Day of Prayer (NDP). Responsible for implementing the citywide strategy through recruiting, equipping and supporting the Coordinators. Responsible to host an observance at the State Capitol and secure the Governor’s signature on the State Proclamation from the Governor. Recruit, train and built relationships with Coordinators across the state to coordinate efforts, promotion and training associated with the National Day of Prayer (NDP). Responsible for implementing the citywide strategy through recruiting, equipping and supporting the Coordinators. Responsible to host an observance at the State Capitol and secure the Governor’s signature on the State Proclamation from the Governor.

Credentialing Specialist

• Apr 2019 - Sep 2020

• Credentialing: Confirm the professional licensing, training, and certification of professional clinical staff to ensure they comply with all established regulation and guidelines • Provider Enrollment: Complete all documents required for enrolling a provider and health center with contracted and governmental entities for payment of medical services. • Credentialing: Confirm the professional licensing, training, and certification of professional clinical staff to ensure they comply with all established regulation and guidelines • Provider Enrollment: Complete all documents required for enrolling a provider and health center with contracted and governmental entities for payment of medical services.

Support Analyst, EHR

• Jan 2018 - Apr 2019

• Provided first line of application support to health care providers. • Provided end user support on IT issues and maintain complete control on ticket resolution – from initial call and user training to a satisfactory close. • Provided first line of application support to health care providers. • Provided end user support on IT issues and maintain complete control on ticket resolution – from initial call and user training to a satisfactory close.

Provider Credentialing Specialist

• Jun 2015 - Apr 2017

• Completed EDI enrollment for E-Claims, Electronic Remit Advice and Electronic Funds Transfer for 37 Health Centers. • Mastered the Provider Enrollment, Chain and Ownership System (PECOS) which is used to enroll both Providers and Health Centers with Medicare. • Authored Policies and Procedures for Credentialing and Payer Enrollment processes. • Completed EDI enrollment for E-Claims, Electronic Remit Advice and Electronic Funds Transfer for 37 Health Centers. • Mastered the Provider Enrollment, Chain and Ownership System (PECOS) which is used to enroll both Providers and Health Centers with Medicare. • Authored Policies and Procedures for Credentialing and Payer Enrollment processes.

Contract Management Coordinator

• Oct 2009 - May 2015

SUPERIOR ACCOMPLISHMENTS:Recognized for commitment and contributions to University of Faculty Physicians, Inc and UMMC, whereby appointed to the Common Registration - Payer Tables Subcommittee in October 2011. Authored a 600+ page Claim Operations Manual for the Office of Payer Relations and Contracting. Recognized by the Chief Executive Officer for relentless focus on quality, patient safety and providing excellent service. University of Maryland Medical Center was honored as one of our nation’s two hospitals to receive the Leapfrog Group’s Top Hospital of the Decade (Dec 2, 2010).

Supervisor

• Jul 2006 - Jul 2009

Group Membership & Billing Managed a team of 12 staff responsible for membership and billing activities for assigned group accounts. Group Membership & Billing Managed a team of 12 staff responsible for membership and billing activities for assigned group accounts.

Supervisor

• Mar 2005 - Jul 2006

Managed the Government Programs Enrollment -Medicare & Medicaid team.

Quality Facilitator

• Sep 2003 - Mar 2005

Executed the quality review, monitoring and mentoring of Customer Service Representatives.

Technical Claims Specialist

• Feb 2002 - Sep 2003

Reduced the pending claims volume by research and resolution of escalated provider issues; including Medicare, Medicaid and Commercial claims. Identify and track root causes to establish pattern/trends for reporting purposes and update the Amisys Provider Subsystem.

Provider Info Mgmt Analyst

• May 2001 - Feb 2002

Managed the Healthcare's Provider Information Database; conducted ongoing entry and maintenance into the Provider Claim Subsystem File for physicians, ancillaries, hospitals and behavioral health providers.

External Affairs Assistant

• 1998 - 2000