Sylvia Heyn

Facilities Manager at City of Cape Town
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Town, Western Cape, South Africa, ZA

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Experience

    • South Africa
    • Government Administration
    • 700 & Above Employee
    • Facilities Manager
      • Feb 2022 - Present

      Manage facilities services and maintenance at 21 different corporate buildings and 106 community service buildings, including: * Budget forecasts and expenditure * Policy and process analysis and improvement * Client liaison and service initiatives * Coordination of workforce and integration of maintenance efforts * Work scheduling to align with tender availability Current initiatives include: * Introducing a cable-management protocol * Introducing collaborative work sessions between facilities teams and maintenance teams * Organising a Service Excellence Workshop for 120 staff members Show less

Education

  • University of Pretoria/Universiteit van Pretoria
    Post Graduate Diploma, Commercial Property Practitioner
    2002 - 2002
  • South African Council for the Architectural Profession (SACAP)
    Short Course The Role of the Principal Agent, Building Industry
    2008 - 2017
  • University of Pretoria/Universiteit van Pretoria
    Master of Architecture - MArch, Architecture
    1983 - 1988
  • Joint Building Contracts Committee (JBCC)
    Certificate of Attendance, Purchasing, Procurement/Acquisitions and Contracts Management
    2012 - 2012
  • Institute of Sustainable Risk Management (IRMSA)
    Certificate of Attendance, Construction Management
    2014 - 2014
  • South African Council for the Architectural Profession (SACAP)
    Certificate of Attendance, Principal Building Agreement and Subcontract Agreement
    2014 - 2014

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