Sylvia Felix
Front Desk Attendant at California State University, Chico- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Brazilian Portuguese Elementary proficiency
Topline Score
Bio
Credentials
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CPR & AED
First Responders EMS, Inc.Feb, 2019- Nov, 2024
Experience
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California State University, Chico
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United States
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Higher Education
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700 & Above Employee
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Front Desk Attendant
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2017 - Present
• Created a safe environment for 300+ residents living in one building of the residence halls • Addressed student needs and attended to tasks at the desk such as renting out equipment and checking in guests
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Senior (lead) Resident Advisor
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Aug 2018 - May 2019
• Facilitated 1:1 meetings with a team of 15 Resident Advisors (RA) to support and advise their development in the RA position and academia • Chaired a position on the Training and Development committee which entailed developing the RA training programs for the Fall and Spring term • Aided in the process of hiring new RA’s and facilitated new hire orientation and training • Participated in 24 hour duty nights which included being on-call for crisis emergencies, conduct issues and custodial issues
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Resident Advisor
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Aug 2017 - May 2019
• Mentored 72+ diverse first year university students in their academics and personal life • Exhibited exceptional critical thinking skills when mediating conflicts between residents • Addressed student needs and encouraged involvement among residents in the residence halls
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Education
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2019 - 2019
Victoria University of Wellington
Bachelor's degree, Animal Sciences -
2015 - 2019
California State University, Chico
Bachelor's degree, Animal Sciences -
2016 - 2017
Universidade Federal de Santa Catarina
Bachelor's degree, Animal Science
Community
