Sylvester Daudu
IT Support Specialist (Service Desk/Desktop/System Admin) at Millennium EMS Solutions Ltd.- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Wuraola Aga
Daudu is a conscientious, dedicated and very reliable person. In the time I worked with daudu he carried out his tasks in a very professional and focused manner. He has a very good attention to detail and through his hard work and excellent performance became the preferred colleague to address issues. Daudu is resilient and has capacity to go the extra mile to ensure prompt issue resolution and client satisfaction. He also has the ability to take on more tasks easily. He is used to stretching himself to ensure the job gets done. He displays great initiative in ensuring process improvements and continually seeks to deliver in the most efficient way. Daudu is also a honest, trustworthy and happy fellow. He has proficiency in SAP Security and Access Control; IT User Administration and Clients Services.
Odosa Victor Okoro
Daudu is an astute and hardworking individual. A professional with a keen focus for details and transition impact. I have worked with Daudu and he played a key role in ensuring timely delivery on our objective. He would be an Asset to any team in which he gets to work.
Wuraola Aga
Daudu is a conscientious, dedicated and very reliable person. In the time I worked with daudu he carried out his tasks in a very professional and focused manner. He has a very good attention to detail and through his hard work and excellent performance became the preferred colleague to address issues. Daudu is resilient and has capacity to go the extra mile to ensure prompt issue resolution and client satisfaction. He also has the ability to take on more tasks easily. He is used to stretching himself to ensure the job gets done. He displays great initiative in ensuring process improvements and continually seeks to deliver in the most efficient way. Daudu is also a honest, trustworthy and happy fellow. He has proficiency in SAP Security and Access Control; IT User Administration and Clients Services.
Odosa Victor Okoro
Daudu is an astute and hardworking individual. A professional with a keen focus for details and transition impact. I have worked with Daudu and he played a key role in ensuring timely delivery on our objective. He would be an Asset to any team in which he gets to work.
Wuraola Aga
Daudu is a conscientious, dedicated and very reliable person. In the time I worked with daudu he carried out his tasks in a very professional and focused manner. He has a very good attention to detail and through his hard work and excellent performance became the preferred colleague to address issues. Daudu is resilient and has capacity to go the extra mile to ensure prompt issue resolution and client satisfaction. He also has the ability to take on more tasks easily. He is used to stretching himself to ensure the job gets done. He displays great initiative in ensuring process improvements and continually seeks to deliver in the most efficient way. Daudu is also a honest, trustworthy and happy fellow. He has proficiency in SAP Security and Access Control; IT User Administration and Clients Services.
Odosa Victor Okoro
Daudu is an astute and hardworking individual. A professional with a keen focus for details and transition impact. I have worked with Daudu and he played a key role in ensuring timely delivery on our objective. He would be an Asset to any team in which he gets to work.
Wuraola Aga
Daudu is a conscientious, dedicated and very reliable person. In the time I worked with daudu he carried out his tasks in a very professional and focused manner. He has a very good attention to detail and through his hard work and excellent performance became the preferred colleague to address issues. Daudu is resilient and has capacity to go the extra mile to ensure prompt issue resolution and client satisfaction. He also has the ability to take on more tasks easily. He is used to stretching himself to ensure the job gets done. He displays great initiative in ensuring process improvements and continually seeks to deliver in the most efficient way. Daudu is also a honest, trustworthy and happy fellow. He has proficiency in SAP Security and Access Control; IT User Administration and Clients Services.
Odosa Victor Okoro
Daudu is an astute and hardworking individual. A professional with a keen focus for details and transition impact. I have worked with Daudu and he played a key role in ensuring timely delivery on our objective. He would be an Asset to any team in which he gets to work.
Credentials
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SAP certified technology associate
SAPFeb, 2018- Nov, 2024 -
SAP Certified Tech. Associate - (SAP Authorization & Auditing)
SAPFeb, 2018- Nov, 2024 -
Budgeting and Scheduling Projects
Coursera Course CertificatesJul, 2017- Nov, 2024 -
Initiating and Planning Projects
CourseraJun, 2017- Nov, 2024 -
Microsoft Certified Technology Specialist (MCTS)
MicrosoftAug, 2015- Nov, 2024 -
Windows 7, Enterprise Desktop Support Technician (MCITP)
MicrosoftAug, 2015- Nov, 2024 -
SAP Certified Application Associate Business Object 10.0
SAP BusinessObjectsAug, 2014- Nov, 2024 -
GIAC Security Essentials Certification (GSEC)
GIAC CertificationsAug, 2022- Nov, 2024 -
CompTIA Security+
CompTIA -
ITIL V3 foundation
EXIN -
MCP
Microsoft -
Microsoft Certified Systems Engineer: Security (MCSE)
Microsoft
Experience
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Millennium EMS Solutions Ltd.
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Canada
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Environmental Services
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100 - 200 Employee
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IT Support Specialist (Service Desk/Desktop/System Admin)
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Jan 2021 - Present
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Information Technology Consultant
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Feb 2020 - Dec 2020
Clients: BMO, Strathcona-Tweedsmuir School, Millennium EMS Clients: BMO, Strathcona-Tweedsmuir School, Millennium EMS
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Long View Systems
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Canada
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IT Services and IT Consulting
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700 & Above Employee
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System Consultant
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Mar 2019 - Feb 2020
Clients: Olympia Financials, AltaLink LP, Enmax Energy, ATB Financials, Stuart Olson Construction SPECIAL RECOGNITIONS Recognized for "Making ATB Stronger”: Seeking out new information and sharing ideas; Mastering Technology and Tools; Asking for, Receiving and Giving Feedback; (Un)learning and Teaching Recognized for "Living the ATBs” for being so efficient with software request. Awesome stuff! Recognized for going an extra -mile to always resolve clients issues efficiently when working off site (remotely) during business hours and even beyond. Show less
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IT Analyst
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Sep 2018 - Feb 2019
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Enerflex Ltd.
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Canada
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Oil and Gas
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700 & Above Employee
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IT Analyst -ERP
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Sep 2017 - Mar 2018
ACHIEVEMENTS Enhanced SAP security team understanding and capacity to support clients and business by creating and implementing business processes, procedures, and work flows regarding SAP User Security, Authorizations and GRC AC controls. e.g. Firefighter ID review, integration of GRC into other systems, Emergency Access Review, indirect roles assignment, Read Access Logging (RAL), SAP NetWeaver Application Server (AS) ABAP 7.40 implementation guides. The implementation increase efficiency by over 20% Increased user satisfaction to 95% by implementing communication procedures (updates, feedback, and follow up) related to management of incidents regarding user access provisioning, break and fixes and application security Show less
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IT Analyst
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Aug 2015 - Jul 2017
ACHIEVEMENTS Achieved 100% continuous access management (stay clean), by establishing end-to-end compliance with SAP Access Control through Enterprise Role Management, Compliant User Provisioning and Super user Privilege Management ACHIEVEMENTS Achieved 100% continuous access management (stay clean), by establishing end-to-end compliance with SAP Access Control through Enterprise Role Management, Compliant User Provisioning and Super user Privilege Management
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Nigeria LNG Limited
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Nigeria
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Oil and Gas
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700 & Above Employee
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Apr 2012 - Jul 2015
ACHIEVEMENTS Excellent incident management process/procedures based on ITIL best practices that helped the organization to reduce the percentage of monthly IT Security incident call lost from 50% to 2%, leading to decrease in percentage of SLA missed incidents from 10% to 1% Save the organization over $500,000 from personnel cost and logistics during SAP ERP Implementations. Provisioned over 5000 users (Employee and Contractors) in SAP using SAP GRC Access Control without SOD violations. Show less
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Jan 2010 - Mar 2014
ACHIEVEMENTS Reduced monthly IT incident call lost from 50% to 2%, Decreased SLA missed incidents from 10% to 1% Introduced the questions case types that reduced the volume of incidents by 20%.
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Nigeria LNG Limited
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Nigeria
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Oil and Gas
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700 & Above Employee
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2007 - 2009
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Jan 2004 - Dec 2006
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Education
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Rogers Cybersecure Catalyst, Ryerson University
Cybersecurity
Community
