Head Baseball Coach

• Oct 2022 - Present

Senior Library Technician

• May 2019 - Present

The Senior Library Technician performs specialized library technical work. This position normally has responsibility for difficult library technical duties and is normally assigned responsibility for a specific area, such as the library circulation or periodicals. I also assist library patrons in finding information or train them on how to use our database. The widespread use of computerized information storage and retrieval systems has resulted in library technicians assisting in the handling of technical services. I am currently shadowing and IT specialist to learn and utilize new technologies, the role of the library technician is expanding and evolving accordingly. Show less

Senior Analyst

• Feb 2017 - Present

Assistant High School Baseball coach

• Aug 2016 - Present

Revenue Specialist II

• Jan 2015 - Feb 2017

•Provided superior customer service and maintained confidentiality while processing sensitive information. •Used modern computer systems to research, evaluate, and update 60 cases and resolved an average of 45 complex issues on a daily basis. •Learned and implement department’s procedures and skills through participation in conferences, team meetings, trainings, and Revenue’s online resources to continuously improve the Child Support Program. •Used the computer system to work system-assigned tasks related to Child Support Program services. •Analyzed case data and take next appropriate actions that will ensure each child get the financial support they need. •Researched information, update the computer system, and for our business partners before and after the hearings. Show less

Intern

• Jan 2014 - Jan 2015

• Developed leadership skills by leading and instructing group work activities, which included opportunities to study social occurrence. • Facilitated interventions for a wide variety of clientele, approximately 20-30 clients, in addition, secured resources to meet the needs of 10-15 clients daily. • Documented group evaluations in order to provide positive cooperation and communication; sharpened skills associated with social practice through computerized research. • Developed leadership skills by leading and instructing group work activities, which included opportunities to study social occurrence. • Facilitated interventions for a wide variety of clientele, approximately 20-30 clients, in addition, secured resources to meet the needs of 10-15 clients daily. • Documented group evaluations in order to provide positive cooperation and communication; sharpened skills associated with social practice through computerized research.

Sales Clerk

• Aug 2011 - Jan 2015