Sylvain Ceilles
Senior Business Analyst at FEKRA Group- Claim this Profile
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Bio
Sonia Graça
I worked with Sylvain in the same project during two years. He was a big support for the superusers in testing new systems designed for Siemens France. He is expert in managing excel tools and developing robots to help business daily work. His liability to adapt to any situation is amazing. Above all I was impressed by his patience, team spirit and his performance to deliver. He is always available, warm and caring about the others. Sylvain is the colleague you want to work with.
Claudia Buechel
‘Extremely professional and efficient’ is the phrase that comes to mind when I think about Sylvain. I had the pleasure of working with Sylvain for more than 4 years at Siemens Financial Services, collaborating on projects in Spain and in France. I was particularly impressed by Sylvain’s ability to build up in a short period of time a comprehensive and automated test reporting enabling the project test team to see in real time about the progress and areas to improve. Additionally, he took over the automation of test cases as well as several business features to test relatively effortlessly. His calm and proficient behavior were a real asset and a pillar of our successful go-live. I can honestly say I felt always very confident when he took over tasks knowing those will be solved with high quality. If you ever have the chance to work with Sylvain, I’d wholeheartedly recommend that you take it.
Sonia Graça
I worked with Sylvain in the same project during two years. He was a big support for the superusers in testing new systems designed for Siemens France. He is expert in managing excel tools and developing robots to help business daily work. His liability to adapt to any situation is amazing. Above all I was impressed by his patience, team spirit and his performance to deliver. He is always available, warm and caring about the others. Sylvain is the colleague you want to work with.
Claudia Buechel
‘Extremely professional and efficient’ is the phrase that comes to mind when I think about Sylvain. I had the pleasure of working with Sylvain for more than 4 years at Siemens Financial Services, collaborating on projects in Spain and in France. I was particularly impressed by Sylvain’s ability to build up in a short period of time a comprehensive and automated test reporting enabling the project test team to see in real time about the progress and areas to improve. Additionally, he took over the automation of test cases as well as several business features to test relatively effortlessly. His calm and proficient behavior were a real asset and a pillar of our successful go-live. I can honestly say I felt always very confident when he took over tasks knowing those will be solved with high quality. If you ever have the chance to work with Sylvain, I’d wholeheartedly recommend that you take it.
Sonia Graça
I worked with Sylvain in the same project during two years. He was a big support for the superusers in testing new systems designed for Siemens France. He is expert in managing excel tools and developing robots to help business daily work. His liability to adapt to any situation is amazing. Above all I was impressed by his patience, team spirit and his performance to deliver. He is always available, warm and caring about the others. Sylvain is the colleague you want to work with.
Claudia Buechel
‘Extremely professional and efficient’ is the phrase that comes to mind when I think about Sylvain. I had the pleasure of working with Sylvain for more than 4 years at Siemens Financial Services, collaborating on projects in Spain and in France. I was particularly impressed by Sylvain’s ability to build up in a short period of time a comprehensive and automated test reporting enabling the project test team to see in real time about the progress and areas to improve. Additionally, he took over the automation of test cases as well as several business features to test relatively effortlessly. His calm and proficient behavior were a real asset and a pillar of our successful go-live. I can honestly say I felt always very confident when he took over tasks knowing those will be solved with high quality. If you ever have the chance to work with Sylvain, I’d wholeheartedly recommend that you take it.
Sonia Graça
I worked with Sylvain in the same project during two years. He was a big support for the superusers in testing new systems designed for Siemens France. He is expert in managing excel tools and developing robots to help business daily work. His liability to adapt to any situation is amazing. Above all I was impressed by his patience, team spirit and his performance to deliver. He is always available, warm and caring about the others. Sylvain is the colleague you want to work with.
Claudia Buechel
‘Extremely professional and efficient’ is the phrase that comes to mind when I think about Sylvain. I had the pleasure of working with Sylvain for more than 4 years at Siemens Financial Services, collaborating on projects in Spain and in France. I was particularly impressed by Sylvain’s ability to build up in a short period of time a comprehensive and automated test reporting enabling the project test team to see in real time about the progress and areas to improve. Additionally, he took over the automation of test cases as well as several business features to test relatively effortlessly. His calm and proficient behavior were a real asset and a pillar of our successful go-live. I can honestly say I felt always very confident when he took over tasks knowing those will be solved with high quality. If you ever have the chance to work with Sylvain, I’d wholeheartedly recommend that you take it.
Experience
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FEKRA GLOBAL SERVICES
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France
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Analyst
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Jun 2018 - Present
Siemens Spain - Collecting/Designing SAP flow processes within the context of the migration to Cassiopae (https://cassiopae.com/) Write User stories and Test Cases Test Manager - Defect Manager using HP ALM Support to tester team with the project´s applications and interfaces including: Cassiopae, SERES, ASNEF, ExStream, Finavigate and Siesmart (trademark of Siemens Financial Services) Covering all the business scenario, from the creation of a Leasing contract to the end (Invoices generation, Early Cancelation, Collection cases, Asset sales, Contract extension, End of Contract) Show less
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GBG Plc
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Feb 2016 - Jun 2018
Instinct, Predator implementations Antifraud/Money Laundering Solutions for organisations that handle all types of financial Applications. Business Specification, System setup, Training on site. Work on customisations, enhancements, defect resolution and prioritisation through JIRA. Identify the client’s risks, activities and the different variables to be used in the rules design to trigger Fraud alerts. Generate customised reports on demand in SQL. Solution used by major international Banks: BNP Paribas, HSBC, Citibank, ING, Barclays Show less
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Citi
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United States
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Financial Services
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700 & Above Employee
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Business Analyst - Collections Performance Management System
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May 2013 - Jan 2016
Business Analyst involved in EMEA, LATAM and NA regions 2013-2015Validate data file, reconciliation document for audit purposesIssue reporting and resolution. Review the defect reported, communication on fix progress, perform test to confirm resolutionComplete requirement documentation for system enhancements, document and perform test scripts, review testing progress with usersPerform clients training, provide material
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Project Coordinator - Business Support
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Nov 2008 - May 2013
Coordination of Credit Card back and front office projects Provide an end-to-end service from project conception through to project implementationLiaise with Businesses, Offshore Development and Tester teams in AsiaInvolved in daily calls, project status reports, execution script rate monitoring and defect managementDevelop project plan according to Release Calendar and resources’ availabilitiesWrite test case scenarios for User Acceptance Testing and follow up on the executionAnalyze business requirements and current processes providing investigation and documentationProvide training after each implementation Show less
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La Poste Groupe
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France
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Manager Support and Maintenance department
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May 2007 - Oct 2008
Call Center migration Responsible for the migration of the Call Center Helpdesk to a People Soft solution (Customer Relationship Management) Organize and lead Working Groups. Definition and documentation of business requirements Interface between business users and technical team. Ensuring requirements are understood by both groups Lead testing team, validate correct deliverables Create and maintain call center reports for business analysis Business analysis to increase call quality: easy-to-use interfaces; customized training, reduce callbacks, call monitoring Show less
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Ministère de l'Intérieur et des Outre-mer
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France
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Government Administration
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700 & Above Employee
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IT Manager
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Jan 2004 - May 2007
2006-2007 Database Maintenance: In charge of computing government’s grants to administrative districts. Data warehouse based on Oracle, developments in Solaris environment (Delphia Object Modeler Language) Operate statistics and financial analysis for software updates Communicate with financial experts and IT to launch computations and analyze results in a timely manner Manage and deliver reports with Business Object over the embedded enterprise intranet applications 2004-2006 Information System Implementation: Set up the electronic document management system and automation of the digitized mail flow. Document business process by interviewing users, identifying needs and requirements Initiate standard operating procedures and designed automated life cycle, workflow and security management Conduct Change Management for 200 users: deliver training sessions, feedback analysis of knowledge management Show less
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Education
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2002 - 2003
Université Paris XII
Master’s Degree, Information Systems design -
2000 - 2001
Institut Universitaire Profesionalisé Avignon
Engineer’s Degree, Mathematics and Software Engineering -
1999 - 2000
Dundalk Institute of Technology
Engineer’s Degree, Software engineering
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