Syed Al-Mamun

Technical Account Manager at A S Harrison & Co Pty Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area
Languages
  • English Professional working proficiency
  • Bengali Native or bilingual proficiency
  • Hindi Limited working proficiency

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Credentials

  • Business Analytics
    Harvard Business School Online
    Mar, 2022
    - Nov, 2024
  • Professional Engineer (PE)- ANZSCO Skill Level 1 -Mechanical Engineer
    Engineers Australia
    Oct, 2012
    - Nov, 2024
  • Finance for Non-Finance Managers
    Australian Institute of Management
  • Member of The Institute of Engineers Australia
    Engineers Australia
  • Prepare for Transport of Dangerous Goods
    KELLS

Experience

    • Australia
    • Wholesale Import and Export
    • 1 - 100 Employee
    • Technical Account Manager
      • Jul 2022 - Present

    • Market Development Specialist
      • Sep 2019 - Aug 2022

      • Sales and market development of chemical products and equipment portfolio into the Fuel and Lubricant markets.• Site visits, customer engineering audits, specification of customer and site-specific requirements, process design, production of P & IDs, Specification of equipment, risk assessment and design of storage and dosing equipment. • Procurement and control of suppliers including document control, monitoring of fabrication and inspection, drafting of Installation and Operation & Maintenance Manuals.• Management of the decanting processes and equipment. Communicating with decanting facilities and inspection authority. Supervise periodic maintenance of equipment pool including transport vessels and pump skids.• Site installation and commissioning. Customer training in operation and maintenance.• Management of tender processes and coordination of field trials.

    • Junior HVAC Engineer
      • Mar 2019 - Sep 2019

      • Analyzing project scopes, client and consultant specification, builder’s scope then schedule task accordingly. • Heat load calculation, static calculation, ventilation design, duct sizing & pipe sizing according to AS 1668. • Managing product portfolio, market research for new product, design and select HVAC mechanical equipment to meet client’s requirements in both large and small commercial projects. • Based on load calculation, selection of equipment and assisting estimator in providing precise quote.

    • Australia
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Mechanical Engineering Intern
      • Dec 2018 - Mar 2019

      • Researched all manufacturing and packaging processes, completed a comprehensive report on process improvement, analyzing time delay for specific processes, suggested measures to solve/improve, which is highly appreciated by our Engineering Manager. • Involved directly and partially in several projects by contacting suppliers, feasibility analysis, providing design & URS, receiving quotation, Evaluation & finalization (partial), creating PO, validation to commissioning. • Directly involved in troubleshooting of machines specifically dust collector solving sudden unusual sound and capping machine improper capping with black particles by quick technical response. • Have gained exposure to new production line HVAC system and worked with existing HVAC system improvement in specific manufacturing as per product requirement.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Apr 2017 - Jan 2019

      • Delivering professional services to customers, rapport building to promote business & reconciling daily sales report. • Stock control, ordering of stock and merchandising • Organizing the advertising for monthly specials • Roster set up for in store requirements as per franchiser budgets • Staff training, Emergency Control and safety maintenance • Handling of complaints and feedback from customers • Training & Leading staffs by example to ensure company targets are met • Delivering professional services to customers, rapport building to promote business & reconciling daily sales report. • Stock control, ordering of stock and merchandising • Organizing the advertising for monthly specials • Roster set up for in store requirements as per franchiser budgets • Staff training, Emergency Control and safety maintenance • Handling of complaints and feedback from customers • Training & Leading staffs by example to ensure company targets are met

    • Sales Manager
      • Jun 2017 - Dec 2017

      • Delivering professional services to customers, rapport building to promote business, Team Management & reconciling daily sales report. • Managing Mid to large scale Residential Projects from quotation to Installation. • Training sales team leaders with product knowledge, guiding them with allocation & Receiving feedbacks. • Handling complaints and providing effective solution for customize products. • Delivering professional services to customers, rapport building to promote business, Team Management & reconciling daily sales report. • Managing Mid to large scale Residential Projects from quotation to Installation. • Training sales team leaders with product knowledge, guiding them with allocation & Receiving feedbacks. • Handling complaints and providing effective solution for customize products.

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Team Leader
      • Oct 2016 - Mar 2017

      Counselling and offering diploma courses provided by various educational Institutions in Sydney. Showing strong leadership and managerial skills, I engaged in managing team members, assisting them closing of a sale, achieving sales target, complying contract regulations with company preserving business ethics. Counselling and offering diploma courses provided by various educational Institutions in Sydney. Showing strong leadership and managerial skills, I engaged in managing team members, assisting them closing of a sale, achieving sales target, complying contract regulations with company preserving business ethics.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Crew Member
      • Jun 2013 - Jul 2015

      Order preparation, stocking, maintenance, store set up for openings. Trained several new crews to get familiar with overnight duty and procedures of setting up the store. Order preparation, stocking, maintenance, store set up for openings. Trained several new crews to get familiar with overnight duty and procedures of setting up the store.

    • Australia
    • Utilities
    • 700 & Above Employee
    • Sales Representative
      • Aug 2013 - Dec 2014

      Counselling and Convincing Clients by introducing the low rate flexible electricity and gas bill operator. Going door to door in residential areas and business premises, sign up, routine follow up where necessary and achieving sales target. Counselling and Convincing Clients by introducing the low rate flexible electricity and gas bill operator. Going door to door in residential areas and business premises, sign up, routine follow up where necessary and achieving sales target.

    • Bangladesh
    • Shipbuilding
    • 1 - 100 Employee
    • Industrial Trainee
      • Jan 2012 - Mar 2012

      I was involved in noteworthy maintenance and repairing process which includes corrosion & cavitation prevention techniques and detection of metal defects. I experienced plating and painting process to prevent metal from corrosive sea water environment. I was directly involved with a coating optimization team which introduced the baking process in painting in which electrostatic powder is uniformly scattered on both surfaces of a steel plate. I used eddy current testing techniques & non-destructive ultrasonic testing to detect metal defects and thickness.

Education

  • University of New South Wales
    Master’s Degree, Petroleum Engineering
    2013 - 2016
  • Chittagong University of Engineering and Technology
    Bachelor’s Degree, Mechanical Engineering
    2007 - 2012

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