Syeda Rosana Sultana
Principle Officer, Corporate Banking at AB Bank Ltd- Claim this Profile
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Bio
Experience
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AB Bank Ltd
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Banking
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400 - 500 Employee
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Principle Officer, Corporate Banking
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Oct 2014 - Present
• Handle relationship management and business development among the existing Large Corporate clients including deepening the relationships as well as cross-selling. • Acquire new corporate clients for loans, deposits and trade finance products. • Increase facility utilization rate in current corporate customers to enhance the Bank's share of wallet • Perform credit review. Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies. • Client servicing. • Gather & feedback competitor banks' new products & services with Product team. • Check and authorize all import and export documentation such as letters of credit, shipping guarantees, and import/export bills. • SWIFT authorization of payments. • Reporting to the central bank duly for all transaction. • Act as custodian for all outstanding documents for branch. • Act as point of contact for all clients. • Prepares report to Treasury for booking of US dollars and other currencies. • Monitor and investigate any issues and discrepancies in all trade finance transactions. • Attends to all enquiries related to Settlement Unit. • Ensure compliance with operations risk management and corporate audit requirements.
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Eastern Bank PLC.
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Bangladesh
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Banking
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700 & Above Employee
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Assistant Relationship Manager - Priority Banking
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Sep 2013 - Oct 2014
• Handling transactions both cash and non-cash and addressing customer queries. • Build a healthy relationship with the Customers. • Providing customized service according to the customer’s need. • All the other duties of as and when needed by the Top Management. • To contribute Meeting the target those are assigned to the center. • Handling transactions both cash and non-cash and addressing customer queries. • Build a healthy relationship with the Customers. • Providing customized service according to the customer’s need. • All the other duties of as and when needed by the Top Management. • To contribute Meeting the target those are assigned to the center.
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City Bank
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Bangladesh
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Banking
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700 & Above Employee
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Assistant Customer Service Manager - Citygem
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Mar 2013 - Sep 2013
• Handling transactions and answering customer queries. • Deciphering customer needs and offering the best solution based on bank’s policies. • Effectively communicating ideas, suggestions and answers. • Referring customers to people who specialize with the type of problem or query they present. • Completing complex money-related transactions. • Offering upgrades and new banking services or products. • Handling transactions and answering customer queries. • Deciphering customer needs and offering the best solution based on bank’s policies. • Effectively communicating ideas, suggestions and answers. • Referring customers to people who specialize with the type of problem or query they present. • Completing complex money-related transactions. • Offering upgrades and new banking services or products.
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Asst. Manager IT, MIS & Customer Service
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May 2011 - Mar 2013
• Database Management. • Database software development and update. • Survey report analysis. • Monitoring and evaluation of all business activity. • Completing complex money-related transactions update in the software. • Do the businesses plan on the monitoring and assessment software. • Offering upgrades and new services to the plan. • Monitoring the activity of operation through software and generate progress report. • Completing complex money-related transactions in the software. • Offering upgrades and new banking services or products.
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Education
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Shahjalal University of Science and Technology
Engineer's degree, Comupter science & Engineering