Syeda Mahrukh

Recruiter at Advance Global IT Support
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Location
Lahore, Punjab, Pakistan, PK

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Recruiter
      • May 2023 - Present

      Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract to perm and direct hire positions on w2 hourly/salaried work type. Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and education. Collaborating with hiring managers to understand their hiring needs and goals. Leverage multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions. Working extensively in ATS: Job Diva, ICIMS to source and harvest profiles, update records and submit deserving candidates to the clients. Responsible for the first-round telephonic screening of the profiles and communicating with all candidates on a regular basis and arranging & conducting interviews. Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations. Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates. Show less

    • Appointment Setter (remote)
      • Feb 2023 - Mar 2023

      Ensure each prospective client and potential customer has a positive experience with our company. • Take the initiative to learn about the company and grow within the role. • Prioritize which appointments take priority over others to maximize revenue. • Develop and distribute reports of each day’s appointments. • Use Microsoft Office suite to manage various aspects of the job. • Demonstrate a pleasant disposition with each prospect. • Properly explain the products and services to prospective customers when making appointments. • Complete required call sheets at the end of each day Show less

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Quality Assurance Manager
      • Jul 2021 - Nov 2022

      Set standards for quality as well as health and safety.• Establish a company's quality procedures, standards and specifications.• Review Candidates requirements and make sure they are met.• Look at ways to reduce waste and increase efficiency.• Define quality procedures in conjunction with operating staff.• Set up and maintain controls and documentation procedures.• Monitor performance by gathering relevant data and produce statisticalreports.• Review existing policies and make suggestions for changes andimprovements and how to implement them.• Measure performance and identify any areas of weakness,recommending and implementing improvements.• Liaise with other managers and staff and provide training, tools andtechniques to enable others to achieve quality standards.• Assess the effectiveness of changes made.• Make sure the company is working as effectively as possible to keep upwith competitors. Show less

    • Recruitment Executive
      • Nov 2019 - Jul 2021

      Provide support to an organization in finding the qualified candidatesfor vacant job positions.• Contribute to the human resource management and employment forsmooth functioning of a medical facility.• Review large number of resumes or curriculum vitae• Research for job fairs, job seminars and involve in cold calling, referralrecruiting, etc., to get the right candidate.• Screen each resume carefully to shortlist the appropriate ones, basedon the professional and personal credentials.• Manage interview on telephones or personal meeting to figure out thematched qualities, before processing it to the hiring manager or keyinterview panel.• Assist in arranging face-to-face interview with higher management.• Assist the managers in recognizing the key skills and competencies ofthe candidate to make the final selection of the candidate.• Negotiate and decide the cost/salary of the employee in consultationwith the higher management.• Check the background of candidates followed by employment referencechecking.• Report to the manager on the status of the interview and selectionprocess.• Work according to the rules, regulations and recruitment strategies ofthe organization.• Suggest new approaches towards developing better recruitmentpolicies.• Be aware of the healthcare job market trends.• Analyze and review the effectiveness of the selected candidates andtake corrective steps if goals are not met. Show less

    • Canada
    • Architecture and Planning
    • 1 - 100 Employee
    • Recruitment Executive
      • Jan 2019 - Nov 2019

      Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met. • Work according to the rules, regulations and recruitment strategies of the organization • Negotiate and decide the cost/salary of the employee in consultation with the higher management. • Review large number of resumes or curriculum vitae • Assist in arranging face-to-face interview with higher management. • Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate. • Negotiate and decide the cost/salary of the employee in consultation with the higher management. • Check the background of candidates followed by employment reference checking. • Report to the manager on the status of the interview and selection process. Show less

    • Spain
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Relations Officer
      • Jul 2018 - Dec 2018

      Manage quality communication customer support and product representation for each client. • Successfully interact with Easypaisa customers to verify their accounts. • Guarantee positive customer experiences and resolve all customer complaints • Built and maintained relationship with customer. Manage quality communication customer support and product representation for each client. • Successfully interact with Easypaisa customers to verify their accounts. • Guarantee positive customer experiences and resolve all customer complaints • Built and maintained relationship with customer.

Education

  • University of the Punjab
    Bachelor's degree, Business/Commerce, General
    2016 - 2018

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