Experience

Base Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Officer, HR & Administration

  • Dec 2016 - Present

  Responsibilities: Business Meeting Arrangement Traveling & Protocol Board of Director’s Coordination Vendor sourcing & evaluation Filing and record keeping Petty Cash management Office renovation & maintenance Canteen supervision First aid and medical support Fleet management Attendance report generation Cleanliness & Inventory audit Pest control (scheduling, execution & monitoring) Analysis & report generation (i.e. monthly admin expense, weekly audit report) Show less



banglalink

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Retention & Recovery Executive

  • Jan 2014 - Nov 2016

  - Tracing un-contactable client.- Update client’s information- Verify complaint in billing system.- Escalate and resolve the client’s complaints within SLA.- Trend Analysis of churn customers. - Negotiating payment plans- Report to management on a monthly basis- Assess new market opportunity- Inform customer demands to the marketing department

• Credit Management Officer

  • Jan 2013 - Dec 2013

  - Contact with clients.- Keep tracing to un-contactable clients.- Negotiating payment plans where necessary.- Maintain bad debt and bad debt recovery records.- Inform client’s demands to the marketing department.