Syed Zain ul Abideen

Group CTIO at Emergent Telecommunications
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Urdu -

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Adnan Maskeen

I've collaborated with Zain on several projects in a consultancy capacity, and he stands out as a visionary leader. His ability to balance big-picture strategy with meticulous attention to detail is commendable. Zain is proactive in anticipating challenges and excels in communication, ensuring everyone feels heard and valued. Beyond his professional skills, his dedication to team growth is unmatched. I wholeheartedly endorse Zain as a management professional and a dedicated partner.

Rahman Shahid

I found Syed Zain ul Abiedeen really committed to his work, team and the truly loyal with the organization. He has got the experience in Project Management, I.T Operations & SW Development domain along with many other managerial, team building skills. He believes in going for an extra mile when it comes to delivering a solution to any problem. As a human being very Caring for his fellow team members, getting involved in their development, sharing the success mutually, are some of the rare attributes that he carries. I really found him a Team Lead rather a boss who is a front man for his team in any difficulty. I wish him Success for his future

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    Jul, 2023
    - Sep, 2024
  • SSCA
    The SIP School
    Jun, 2015
    - Sep, 2024

Experience

    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Group CTIO
      • Aug 2020 - Present

      Emergent Telecommunications is a Management company works under HB Group of companies, Managing 3 ISPs, 3 Long Distance International Companies and 1 Public Cloud Service Provider. Co-founded and launched Cloud Tribe Pakistan, a pioneering public cloud service provider Established and curated strategic partnerships with 6 companies for SaaS offerings which resulted in 5M additional annual revenue Drove product innovation by identifying market trends and customer needs, resulting in a 25% YoY revenue growth Diversified the company’s technology offering from a single product to 8 different ones Led all professional services engagements resulting in 3 million in additional revenue Architect end-to-end solutions for customers and train the pre-sales team Program Manager for the end-to-end IOT Smart home for GCC's leading Telecom operator (STC) Show less

    • Pakistan
    • Telecommunications
    • 300 - 400 Employee
    • Director of Technology
      • Sep 2019 - Aug 2020

      Led a dynamic team of technology professionals in designing and implementing innovative solutionsCurated a $2M business implementation project that saves ~ $3.5M on operational inefficiencies between sales and Operations departments annuallySpearheaded the development and execution of the company's technology roadmap, resulting in a 30% increase in network capacity and a 20% reduction in operational costsImplemented a project to transform technology, increasing efficiency by 60%Transformed IT department from cost center to profit center by offering IT services to external customers Show less

    • Senior Manager Technology & Innovation
      • Sep 2017 - Sep 2019

      Managed team of 30 individuals in the area of Technology which includes Development & Research (BSS), LTE vEPC, OSS, Billing, ERP, Fraud Control, Terminal Management, IT Infrastructure, Enterprise IT & IT Governance.Operations, optimization and expansion all PS core nodes as per the business and network requirementsEnterprise / SME / SOHO Solution DesigningStreamlined post-sales support to increase customer retention rate among enterprise clients by 30%Responsible for RFQ preparation according to the commercial forecast, technical evaluation, and vendor finalization.Played a key role in developing and executing disaster recovery and business continuity plans, safeguarding network operations during critical eventsLead end to end merger and made sure seamless migration of all customers Led cross-functional team for new and improved product development for end users along with internal customer collaboration, project scheduling Show less

    • Manager Rollout - LTE-A
      • Jan 2017 - Aug 2017

      End to end Responsibility for roll-out of first LTE Advance 3.5 GHz Network in South Asia and Middle East, And second fully NFV based vEPC in the world. Led end-to-end planning and execution of LTE network roll-out project, ensuring adherence to project scope, timeline, and budgetCollaborated with cross-functional teams, including RF engineers, site acquisition specialists, IT Team, and vendors, to ensure seamless project progressionDeveloped and maintained project plans, schedules, and risk assessments, resulting in a 25% reduction in project delaysManaged a project budget of $20 million and consistently delivered projects under budget while maintaining high-quality standardsTechnical evaluation and detailed planning for USIM ProcurementConducted regular status meetings with stakeholders to provide project updates, address concerns, and facilitate transparent communication Show less

    • Manager Network Operations - LDI
      • Jan 2010 - Dec 2016

      Started my career with the company as a roll-out engineer for 14 POPs (Points of presence), Implementations of SBC, Media Gateways, ERP and Billing System. Led a team of 20 network and IT professionals in designing, implementing, and maintaining the voice company's network infrastructure, ensuring uninterrupted voice services for international carriers Collaborated cross-functionally to identify business needs and translate them into IT solutions, driving operational efficiency and customer satisfaction Responsible for maintaining relationships with International carriers for their voice traffic, resulting in revenue growth Led revenue assurance team to make sure any disputes that arose with the carriers were sorted in time Managed accounts of more than 200 international telco carriers Show less

Education

  • Preston University
    Bachelor's of science in information technology, Information Technology
    2006 - 2009

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