Experience

Softception
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Business Executive

  • Sep 2022 - Present


Mint Idea House

• Advertising Services
• 1 - 100 Employee

• Business Manager

  • Apr 2021 - Present

  Responsible for the overall health, profitability and growth of Mint Idea House. Supervise business and marketing communications strategies, process and communications and relationship building by team leads. Strategic guidance, recommendations and leadership with all current and potential clients business- manage and oversee all resources to ensure client needs are met. Leading and monitoring day-to-day activities; identifying opportunities for new business and account growth. Collaboratively working with cross-discipline agency teams to develop and execute strategies that will build the client’s business. Conceptualize, build and execute ground breaking digital campaigns, partnerships and content. Ensuring activities comply with organizational requirements for quality management, & legal stipulations. Facilitate resolution of issues between departments-Take charge in high-priority crises. Managing resources, budgets, P/L and timelines across multiple project, ensuring all goals are regularly met and exceeded. Set, manage and achieve all set KPI’s (external and internal). Set operational and / or performance goals for each department heads which are aggressive, achievable and tied to long-term goals business goals. Managing a team - all department heads(Creative, IT, Media, Sales/Marketing and Accounts)- leading, managing and developing an internal team. Leadership, support and ongoing guidance to all team members. Challenge direction, or the status quo, and proactively share alternate perspectives and approaches all clients (potential and existing). Managing multiple projects (B2B and C2B)- ensuring execution of all strategies, while keeping the delivery and budget/business in mind Show less



Creative Bugs

• Pakistan
• Advertising Services
• 1 - 100 Employee

• Digital Account Manager

  • Jul 2019 - Nov 2021

  Clients: The Entertainer (Sefam Group), Berger Paint's, Waves Pakistan, Wusat Developers, Springs Apartment Homes, Alezay (Kuwait-based), Nomad Apparel, Best Apparel Designs, Hi-Tech grain, Kees.qa(qatar Client), The Swaq Salon, • Developed a trusted relationship with the client. • Acquired a thorough understanding of key customer needs and requirements. • Expanded the relationship with existing customers by continuously proposing solutions to meet their objectives. • Ensured the correct products and services are delivered to customers in a timely manner. • Served as the link of communication between key customers and internal teams. • Resolved any issues and problems faced by customers and dealt with complaints to maintain trust. • Played an integral part in generating new sales that will turn into long-lasting relationships. • Prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Show less



Daddyprinters

• Pakistan
• Printing Services

• Account Manager

  • Nov 2018 - Apr 2019

  • Liaison with existing clients on a day to day basis communicating their requirements to the internal team • Meeting with prospective clients to offer solutions to their marketing needs and requirements • Liaison with existing clients on a day to day basis communicating their requirements to the internal team • Meeting with prospective clients to offer solutions to their marketing needs and requirements



Holiday Inn, Dubai, UAE

• Management Trainee Officer

  • Sep 2015 - Oct 2015

  • Managed the hotel’s social media accounts • Planned digital and on ground campaigns to increase brand awareness • Represented the team at networking events and galas • Managed the hotel’s social media accounts • Planned digital and on ground campaigns to increase brand awareness • Represented the team at networking events and galas



Gitex Dubai,UAE

• Sales Manager

  • Jul 2014 - Aug 2014

  • Demonstrated and provided information on promoted products / services • Reported on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.) • Set up and arranged display to attract attention of prospective customers • Provided coupons, informational brochures, and other incentives to persuade people to buy products • Suggested product improvements to management and product to purchase to customers • Gave product samples or token gifts to customers, and distributed handbills, brochures, and gift certificates to passers-by • Planned, developed, coordinated and implemented programs of information propagation to create an understanding view of an organization, its products, services and role in the community. Show less



Crown Plaza Hotel

• United States
• Facilities Services
• 700 & Above Employee

• Internship Trainee

  • Mar 2014 - Apr 2014

  It was a one month internship where we were shadowing the Human resource Department that guided us the following process and procedures: -Management of HR operations team in respective regions -Responsible for managing Regional HR Operations, Regional HR Presence & Coordination. -To ensure that all employees conduct themselves in accordance with the company Code of -Conduct and all employee grievances are handled in accordance with the Code of Conduct. -Ensuring all policies are updated and uploaded on the intranet. Identifying changes required in the current policies and reporting to Line Manager. -Ensuring all HR related communications are done in a timely and precise manner (obituaries, announcements etc.) Show less