Experience

Pricol Travel Pvt. Ltd.

• India
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • Aug 2019 - Present

  Handling back end operations for Corporate clients. Acting as a point of resolution for customers who have complaints. Assisting clients with their queries related to booking and reservations. Strong interpersonal skills and ability to work in stressful environment. Efficient and effective in re-issuance and refund of tickets. Work independently in the absence of supervision. Handling back end operations for Corporate clients. Acting as a point of resolution for customers who have complaints. Assisting clients with their queries related to booking and reservations. Strong interpersonal skills and ability to work in stressful environment. Efficient and effective in re-issuance and refund of tickets. Work independently in the absence of supervision.



Equifax Tourism and Travel LLC

• Senior Travel Consultant

  • Oct 2015 - Jun 2018

  • Determining clients’ needs and suggesting suitable travel packages • Organizing travels from beginning to end, including tickets, accommodation and transportation • Supplying travelers with pertinent information and useful travel/holiday materials • Determining clients’ needs and suggesting suitable travel packages • Organizing travels from beginning to end, including tickets, accommodation and transportation • Supplying travelers with pertinent information and useful travel/holiday materials



Uranus Travel n Tours LLC

• Travel Consultant

  • Apr 2014 - Sep 2015

  • Highly skilled in planning and selling itinerary tour packages and promotional incentives. • In depth knowledge of hotel reservations and transfers. • Hands on experience in anticipating customer’s needs and planning tours accordingly. • Highly skilled in planning and selling itinerary tour packages and promotional incentives. • In depth knowledge of hotel reservations and transfers. • Hands on experience in anticipating customer’s needs and planning tours accordingly.



Binghaith Travel Agency

• Senior Reservation and Ticketing Executive

  • Feb 2010 - Dec 2013

  • Handling corporate clients by assisting them with Airline bookings, Re-issuance and Refunds. • Ensure prompt, efficient and courteous reception of guests. • Assist in training new staff and communicate complaints to Travel manager. • Handling corporate clients by assisting them with Airline bookings, Re-issuance and Refunds. • Ensure prompt, efficient and courteous reception of guests. • Assist in training new staff and communicate complaints to Travel manager.