Experience

Voxtron Solutions
• Pakistan
• Telephone Call Centers
• 1 - 100 Employee
• Sales Floor Manager

  • Jun 2023 - Present


TechTides

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• HR Business Partner

  • Sep 2019 - Dec 2022

  Working with the management team to identify and deliver positive change in business efficiency Conducting a regular review of call center agents's performance and organizing training sessions for underperformers Working with the management team to identify and deliver positive change in business efficiency Conducting a regular review of call center agents's performance and organizing training sessions for underperformers



OneTen Communication

• Pakistan
• Telecommunications
• 1 - 100 Employee

• Team Lead Manager

  • Mar 2017 - Jul 2019

  Working as a closer in OneTen communication, learned a lot from Hani Bhai the main objective is to convert leads or potential customers into an actual sale Customers may have concerns and objections or hesitation about making a purchase it's our job to address these objections and provide suitable solutions or explanations to alleviate any concerns. Working as a closer in OneTen communication, learned a lot from Hani Bhai the main objective is to convert leads or potential customers into an actual sale Customers may have concerns and objections or hesitation about making a purchase it's our job to address these objections and provide suitable solutions or explanations to alleviate any concerns.



GCS Pvt. Limited

• Pakistan
• IT Services and IT Consulting
• 100 - 200 Employee

• Sales Executive

  • Jul 2011 - Feb 2017

  Learn about customer service principles. Develop strong communication skills. Seek an entry-level position in customer service. Focus on customer satisfaction. Learn about the products/services you'll support. Seek feedback and implement improvements. Utilize online resources for training. Stay positive and resilient. Stay updated with industry trends. Embrace opportunities for growth and learning. Learn about customer service principles. Develop strong communication skills. Seek an entry-level position in customer service. Focus on customer satisfaction. Learn about the products/services you'll support. Seek feedback and implement improvements. Utilize online resources for training. Stay positive and resilient. Stay updated with industry trends. Embrace opportunities for growth and learning.