Experience

NBP Fund Management Limited

• Pakistan
• Investment Management
• 300 - 400 Employee

• • Jul 2022 - Present

• • Nov 2018 - Present

  • Performing disaster recovery / BCP Site operations.• Protecting Networks hardware, planning and implementing network security measures.• Troubleshooting, diagnosing and resolving Network issues, and other network problems.• Replacing faulty network hardware components when required.• Monitoring network performance to determine if adjustments need to be made.• Configuring with network users about solving existing network problems.• Working on installation and configuring on Network Performance Monitor Network Traffic Analyzer.• Designing, configuring and testing networking devices• Configuring FortiGate 100D. 601E Firewall, Router, switches ASA Firewall.• Working on Network Monitoring Tools PRTG• Sophos Deployment Sophos XG 310,115,125 Firewalls• Configuring SSL VPN/ IPSECVPN Show less



Soneri Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• • Jun 2017 - Jun 2018

  Working Network Operations, deputed at Soneri Bank Limited IT Division through Third Party Vendor

• • May 2012 - May 2017

  Working as Network Engineer at Soneri Bank Limited from AMFCO International,(Microsoft and Cisco Certified partner) following are my job responsibilities and key accomplishments:Key Accomplishments• Manage network connectivity of ATM with branch and OFFsite ATM and Deploy IP camera’s as per need.• Responsible for Routers and Switches configuration in Branches.• Working for Local Area Network Infrastructure in Head Office as well as Branches in south Region.• Manage the Multiple voice device Mirra IV and Nice to Voice recording.• Responsible for Backup all south and Head office regions Branches.• Co-ordination with different ISPs for Media deployment, Link Troubleshooting,• Handling PTCL (DXX), Cybernet ION Fiber, Multinet Fiber & Fiber Link Fiber.• Monitoring of Partner’s Links Like: Wateen Telecom, Cybernet, Link Dot Net & PTCL.• Manage the Partners Links (Swift, 1-Link, Ufone) to ensure the QOS.• Monitoring the E 3 connectivity over PTCL for replication of Data.• Network Management Tool : Device Expert• NMS monitoring (whatsUp Gold Net Flow)• Responsible for SLA between Client and Vendor (Soneri Bank).• Implement Cyber Net ION technology in over 40 plus branches.• Troubleshooting of network problems Made physical changes to routers, switches performance DSU/CSUs in order to increase• Created spreadsheets for all outages, giving start and end times, their duration and cause of outages.• Maintained router and switch configurations updated and changed configurations depending on corporate requirements and documentation.• To maintain 24/7 availability of the network.• Configuring Cisco router/switches Juniper M7i/Cisco G.703/Juniper SSG 550/SRX Firewall. Show less



Sybrid Private Limited - A Lakson Group Company

• Pakistan
• IT Services and IT Consulting
• 700 & Above Employee

• Corporate Support Engineer (Team Lead)

  • Mar 2008 - Mar 2011

  • Support and troubleshoots severity level 1 issue for corporate customers; escalate when necessary and follow-up the problem till the resolution. •Track service level agreements (SLA), monitor and provide regular update to customers on service issues and their open cases. •Follow-up with engineering and internal team and provide root cause analysis report to customers. •Use Siebel software for monitoring customer complaints, managing escalation, and track ticket •Prepare weekly/monthly dashboard report for management •Handle most priority clients on call if they face any service related issues. •Supervision of support staff and also make 24/7 shift scheduled every month for 30 Engineers •Troubleshoot ADSL, G.SHDSL on ADSL Modem and Routers. •Maintain & support appropriate service standards while resolving customer problems. •Monitor the Connectivity of Radio & Hawaii NMS for DSL users •Provide initial support for Fiber Optic, DVBS, and ADSL,Radio link DDP, Multilink and FR Clients. •Support and troubleshoots severity level 1 issue for corporate customers; escalate when necessary and follow-up the problem till the resolution. • Track, monitor a•nd provide regular update to customers on service issues and their open cases. • Follow-up with engineering and internal team and provide root cause analysis report to customers. • Use Siebel software for monitoring customer complaints, managing escalation, and track ticket • Prepare weekly/monthly dashboard report for management • Handle most priority clients on call if they face any service related issues. • Supervision of support staff and also make 24/7 shift scheduled every month for 30 Engineers • Troubleshoot ADSL, G.SHDSL on ADSL Modem and Routers. • Maintain & support appropriate service standards while resolving customer problems. • Monitor the Connectivity of Radio & Hawaii NMS for DSL users • Provide initial support for Fiber Optic, DVBS, and ADSL, Radio link DDP, Multilink and FR Clients. Show less



CYBERNET

• Pakistan
• Information Technology & Services
• 700 & Above Employee

• Network Support Engineer

  • Aug 2002 - Apr 2008

  Network Support Engineer Network Support Engineer



PICL Global Net (Private) limited

• System Support Executive

  • Mar 1999 - May 2002

  System Support Engineer System Support Engineer