Experience

Kia Motors South

• Pakistan
• Automotive
• 1 - 100 Employee

• Sr.Service Advisor Body & Paint

  • Sep 2020 - Present

  TYPICAL DUTIES: 1. The Service Advisor will be responsible for evaluating the customer’s requirements, cost accurately the work to be done and the involvement required by the workshop. 2. Prepare clear costed job sheets for invoicing. 3. You will regularly liaise with the Workshop Manager, Proprietor, Mechanics and Administrators where necessary to co-ordinate the correct response to the customer. 4. Having a sound knowledge of the products and services both technically and commercially will be an advantage to the success of this position. 5. Liaise effectively with suppliers for technical and commercial information ensuring best prices at all times. 6. Liaise competently confidently and promptly with all customers developing a good relationship, attending to their requirements efficiently and diligently, ensuring that they receive the highest level of customer service. 7. Communicate efficiently with all areas of the garage ensuring that all relevant information is supplied or received promptly. 8. Communicate with customers to verify that our quotations have been interpreted correctly and to ensure our quotation is commercially acceptable. 8. Monitor E Mail booking system 9. Notify the Workshop Manager to any non-standard / major repairs. N.B. Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Workshop Manager from time to time, up to, or at a level consistent with the principal responsibilities of the job. Prepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquires Performs opening and closing responsibilities Schedules appointments, answers phones and collects funds for services performed Assists with the coordination of alternate transportation, rental car reservations, shuttle etc. Performs other duties as requested Show less



Jobs In Karachi

• Human Resources Services
• 1 - 100 Employee

• Private

  • Oct 2004 - Jun 2005