Experience

Ismail Industries Limited

• Pakistan
• Food and Beverage Manufacturing
• 700 & Above Employee

• • Nov 2014 - Present

• • Jul 2013 - Nov 2014

  • Overseeing the production process, drawing up a production schedule.• Ensuring that the production is cost effective.• Making sure that products are produced on time and are of good quality;• Working out the human and material resources needed.• drafting a timescale for the job.• Estimating costs and setting the quality standards i.e. ISO 21000• Monitoring the production processes and adjusting schedules as needed.• Being responsible for the selection and maintenance of equipment.• Monitoring product standards and implementing quality-control programs.• Liaising among different departments.• Working with other managers to implement the company's policies and goals.• Ensuring that health and safety guidelines are followed.• Supervising and motivating the team of workers.• Reviewing worker performance.• Identifying training needs. Show less



K-Electric

• Pakistan
• Oil and Gas
• 700 & Above Employee

• Customer Care Representative Officer

  • Mar 2010 - Jun 2013

  • Received customer’s problems by telephone or mail, analyze the problems, provides Customers the requested information, routes the request to the proper person/dept. • Responsible for satisfying customer and maintaining good image for the company. • Maintaining all customer data in the software SAP. • Meet commitments to customers. • Responds to customer for getting their feedbacks. • Provides other allied duties assigned by the Team Leader / Managers • Received customer’s problems by telephone or mail, analyze the problems, provides Customers the requested information, routes the request to the proper person/dept. • Responsible for satisfying customer and maintaining good image for the company. • Maintaining all customer data in the software SAP. • Meet commitments to customers. • Responds to customer for getting their feedbacks. • Provides other allied duties assigned by the Team Leader / Managers



Dalda Foods (Pvt.) Ltd./ Unilever Pakistan

• Technical Officer / Floor Supervisor

  • Oct 2006 - Feb 2010

  In Refinery Department • Neutralizer Operator in Edible Oil Refinery. • SCD Operator in Edible Oil Refinery. • Blending Operator in Edible Oil Refinery. Major Job Responsibilities in Unilever Pakistan: In Blueband Margarine Department • Execute and monitoring the production plan received from Production Manager. • Ensuring timely production. • Supervising and guiding subordinates and labours. • Keeping production hall neat and clean by taking necessary actions. Show less