Syed Muhammad Ali
Quality Assurance Specialist at Hillcrest Solutions (Private) Limited- Claim this Profile
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Bio
Experience
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Hillcrest Solutions (Private) Limited
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Pakistan
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Human Resources Services
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1 - 100 Employee
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Quality Assurance Specialist
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May 2022 - Present
QEHS Engineer QEHS Engineer
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Unemployed
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Mar 2022 - May 2023
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Quality Assurance Quality Control Engineer
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Jun 2019 - Jan 2022
Started Working as Quality Assurance Engineer in Huawei Pakistan Middle East DOC Project Started Working as Quality Assurance Engineer in Huawei Pakistan Middle East DOC Project
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COMSATS University Islamabad
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Pakistan
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Higher Education
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700 & Above Employee
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Associate Researcher
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Oct 2017 - Mar 2018
Research Associate Research Associate
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stc Bahrain
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Telecommunications
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400 - 500 Employee
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Transmission Engineer
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Nov 2010 - Apr 2016
• 1st level Troubleshooting of All Equipment alarms for Huawei OptiX OSN Series (Metro 1500/3500/6800/7500/9500/500), Huawei Routers (NE 40E,NE 80E, NE5000 E, AR 2300, S3300, S5300), Huawei RTN Series (380/ 605/610/620/910/950.), Huawei BWS Series (1600G OADM/OLA) & Huawei OptiX iManager (U2000). • Configuration and knowledge of Huawei OSN1500,3500 (SDH,PDH). • Trouble shooting and monitoring of Transmission and Datacom IP services by using U-2000. • Escalation of Service effecting alarms of blackberry services. • Integration of TXN and Datacom Network Elements with NOC (Network operation centre) for centralize monitoring of the NEs on Huawei NMS (U2000) for routine O&M, performance measurement and graded fault management. • Identify the location and severity (Critical/Major/Minor) of the alarm or event of nd maintenance of network software and hardware including routers, switches, wireless infrastructure, firewall/VPN devices, systems and initiate recovery actions ,notification procedures if required. • Event Management/Trouble Ticket management using MOS7100/Huawei SDM. • Knowledge of DWDM Huawei OSN 6800. • LAN/WAN administration including • Knowledge of routing technologies (RIP, EIGRP, OSPF), DNS, DHCP, MPLS, and firewall operations. troubleshooting, escalation and rectification of Datacom/IP related issues. • Trouble shooting of both IP and TDM (Hybrid) technologies. • Monitoring and troubleshooting of Internet traffic using CACTI tool. • Knowledge of Huawei NE80 and NE5000 routers. • Give technical support to Field Engineers. • Monitor alarms and performance information on the 24x7 basis. • Customer complaints handling and coordinating with OLO’s(Other Local operators). • Daily Microwave RSL and Router traffic stats report preparation. • Busy hour Statistics report for analyzing the traffic • Report of Routers used in the network b/w Bahrain Viva and KSA • Service effecting alarms of 2G, 3G & 4G sites. • DWDM Performance report of Huawei equipment. Show less
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Front Office Transmission Engineer
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Nov 2010 - Apr 2016
• 1st level Troubleshooting of All Equipment alarms of core links between Bahrain and KSA. • Trouble shooting and monitoring of Transmission and Datacom services by using U-2000. • Escalation of Service effecting alarms of blackberry services. • Integration of TXN and Datacom Network Elements with NOC (Network operation center) for centralize monitoring of the NEs on Huawei NMS (U2000) for routine O&M, performance measurement and graded fault management. • Identify the location and severity (Critical/Major/Minor) of the alarm or event of systems and initiate recovery actions ,notification procedures if required. • Event Management/Trouble Ticket management using MOS7100/Huawei SDM. • Configuration and knowledge of Huawei OSN1500,3500 (SDH,PDH). & DWDM Huawei OSN 6800. • OSN3500,OSN1500 troubleshooting, escalation and rectification of TXN and Datacom related issues. • Configuration of MW links Huawei RTN950/910 RTN620/605 of 2G,3G &4G services. • Trouble shooting of both IP and TDM (Hybrid) technologies. • Monitoring and troubleshooting of Internet traffic using CACTI tool. • Knowledge of Huawei NE80 and NE5000 routers. • Give technical support to Field Engineers. • Monitor alarms and performance information on the 24x7 basis. • Customer complaints handling and coordinating with OLO’s(Other Local operators). • First and second line fault Diagnostics, troubleshoot and escalate (If required) to concerned department and follow-up the issue to recover the alarms in agreed SLA. • Daily Microwave RSL and Router traffic stats report preparation. • Making of DWDM performance report. • Busy hour Statistics report for analyzing the traffic • Report of Routers used in the network b/w Bahrain Viva and KSA • Service effecting alarms of 2G and 3G sites. • DWDM Performance report of Huawei equipment. Show less
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China Mobile
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Telecommunications
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700 & Above Employee
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Senior Transmission Engineer
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Jan 2009 - Nov 2010
• Ensure minimum Outage time in the network and at the same time maximize the grade of Services • Monitor the logging of Customer Problem Descriptions and resolve or escalate to the relevant support area. • 1st level Troubleshooting of All Equipment alarms. • Diagnose network faults and assign to appropriate groups for rectification. • Alarm monitoring, Reporting and escalation for ZTE SDH/DWDM Equipment. • Alarm monitoring, Reporting and escalation for Alcatel, Huawei, Ericsson and DGCOM Microwave. • Monthly intimation of Fiber Loss Report of Nation Wide Nodes on SDH/DWDM. • Alarms Monitoring and reporting for Ericsson OMC-R/Alcatel-lucent OMC-R/ZTE OMC-R. • Resets to faulty TRE of BSS sites. • Expertise in OSS and X-Manager software • HUAWEI IP CORE Alarm Monitoring. • Expertise in making reports of NMC in MS-EXCEL. • Network monitoring, analysis and auditing using the OMC-T Platform and its various tools including Top Level User Interface, Alarm Monitor, Alarm History, Configuration management, Fault and test management and software management • Ensure all interfacing departments and management are notified of faults, their effects and the estimated time of rectification • Interact closely with other fault coordinators/analysts and internal/external work centers in the resolution of all network related incidents • Initiating in time TT (Trouble Ticket) to Managed Services for any fault occurrence and taking follow-up for its quick and within SLA rectification using Net watcher Fault management tool and Inspur TT Platform Show less
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UET Taxila
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Pakistan
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Higher Education
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400 - 500 Employee
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Student
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2004 - 2008
• Was a speaker on Microsoft Vista Launch Event in UET Taxila held by Microsoft UET Taxila, Presented the Newer Visual Studio 2005 .net IDE among the people. • Got District Scholarship Attock on the basis of having 3rd position in College. • Was a speaker on Microsoft Vista Launch Event in UET Taxila held by Microsoft UET Taxila, Presented the Newer Visual Studio 2005 .net IDE among the people. • Got District Scholarship Attock on the basis of having 3rd position in College.
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Education
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COMSATS University Islamabad
Master of Science - MS, Computer Science -
University of Engineering and Technology, Taxila
B.Sc Computer Engineering, Telecom/System Engineering -
Government College University, Attock City
Pre-Engineering, Physics, Chemistry, Maths -
F. G. Boys High School Attock City
Matric, Science