Experience

University of North Carolina at Chapel Hill

• United States
• Higher Education
• 700 & Above Employee

• Sr Horizon VDI Engineer

  • Feb 2020 - Present

  Designed, deployed and managed the VMware Horizon View Virtual Desktop Infrastructure 6.x & 7.x for large environments Designed and deployed complete Horizon suite including App Volume, Thinapp, UEM, VROPS. Created Appstacks for users’ applications from App Volume management console Designed and Deployed Horizon View with Linked clone RDSH environment for 5000+ users Created & Managed RDSH Farm desktop pool and optimized the image Published applications with help of Thinapp for legacy applications Deployed and Managed DMZ based security servers, Access Points and Unified Access Gateway Configured Alarms, Root Cause System Log Analysis and reporting Performed ESXi host patching from VMware update manager Managed Virtualization Environment using VM Ware ESXi 5.0 &6.0, vSphere 5.x & 6.x and vCenter Lead/participate in developing the designs for Desktop Virtualization and End User Computing solutions to meet customer’s needs. This includes the design and development of optimized desktop images for a virtual environment. Worked with AD Migration tool to upgrade Active Directory from 2012 to 2016 Implemented and configured SSO solutions with VMware Identity Manager, SAML, and LDAP Worked with customers to design and configure SSO integrated with their existing security infrastructure Created Group policies to manage the environment before and after the upgradation of AD from 2012 to 2016 Expertise in setting up and managing VMware vSphere, vCenter, and vMotion for disaster recovery operations Setup and configured VMware SRM (Site Recovery Manager) for efficient disaster recovery Automated VMware environment tasks using PowerShell scripting Deployed and configured PowerShell scripts for VMware automation Implemented PowerShell for Windows and VMware automation, including log parsing and reporting Implementation and management of VMware Workspace one and UEM



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• VMware VDI Engineer

  • Feb 2018 - Jan 2020

  Actively involved and participated in the planning and design expansion of Horizon VDI for additional use cases while scaling infrastructure to maintain peak performance. Tested, troubleshooted and deployed applications, upgrades and operating system security updates in the virtual desktop environment while working with application teams to minimize user impact. Managed Thinapp and App Volumes application delivery technologies Created, Tested, and maintained Group Policies used to configure the virtual desktops Monitored, tuned and troubleshoot the VDI environment using vRealize Operations Manager for View Worked with the infrastructure team in support of the vCenter hosting the VDI environment. Used PowerShell/PowerCLI for Windows and vSphere administration and management Proficient in leveraging PowerShell for creating and managing virtual machines Provided expertise in engineering secure networking technical solutions for the IS within a Virtualized environment using VMware NSX Interacted with end users to understand workflows and requirements in order to troubleshoot issues and optimize the end user experience. Presented and introduced VDI solutions and topics to non-technical audiences. Acted as an escalation point in support of enterprise scale virtual desktop issues and initiatives. Closed all support requests tickets in a timely manner with a focus on customer satisfaction. Performed other BAU work such as patching/upgrading as well as project support for items such as the Windows 7 to Windows 10 migration Utilized PowerShell to manage and configure VMware ESXi hosts and vCenter servers Implemented Single Sign-On (SSO) solutions to improve user experience and reduce complexity of authentication process Worked as part of a team in support of VDI and other Enterprise Desktop technologies including Antivirus, SCCM Administration, Single Sign On, Group Policy, OS Deployment.



Norton Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• VMware Administrator

  • Mar 2014 - Dec 2017

  Migrated from Citrix to VMware Horizon View including dynamic and persistent desktops. Troubleshooting and solutioning operation issues in the horizon environment working with engineering team and get certified. Testing, finding issues and fixing whenever the new version of Horizon components released for testing by engineering team. Analyzed exiting citrix environment in terms of application and user profiling based on business sectors and performing the planning and solutioning the challenges of horizon migration. Designed the BAU process for horizon operations support to L2 and L1 team, transitioned them from Citrix to Horizon support. Automated different activity such as health check, quality check for provisioned persistent VMs, spec upgrade, user entitlement etc. Installation and configuration of connection and composer servers and managing the PODs Created and managed linked clone pools for Dynamic and manual pools for persistent VDIs Provisioned the persistent horizon VDIs and migrated from Citrix VDI. Configured event SQL Database, Composer Database for the VDI Infrastructure Created Global Entitlement and associating with pools Optimized the Golden win 7 and win 10 Images to the company requested standard. Created master images, updating it, taking snapshot and managing versions of it for linked clone Recomposed the dynamic pools with updated master images during change windows Opened tickets with VMware vendor and Troubleshoot issues coming in horizon VDI desktops Manage Virtual Machines using Virtual center and web access



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• System Administrator

  • Aug 2010 - Nov 2013

  Maintained reliable, secure and high performing systems in a multi-domain, multi-site Windows Active Directory environment. Responsible for operational support and maintenance of 2,900+ Windows 2012 and 2008 servers located globally, running Microsoft Windows, includes server builds, monitoring, configuration and ongoing maintenance of servers. Performed testing, deploying patches, application packaging, and configuration management using SCCM. Provide advanced troubleshooting for applications and systems with emphasis on root cause analysis. Worked on provisioning of users using Active Directory (ADDS) and Group Policy (GPO). Established Windows system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks. Designed and implemented the lifecycle management of Hyper-V technologies in the enterprise.