Experience

High Tech Innovations, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Support Engineer

  • Feb 2017 - Present

  Working as NOC support specialist I have certain duties as listed below. - Image and file level backup software Installation, configuration, monitoring and troubleshooting. - Backup disaster Recovery environment installation, provisioning and restoration. - Monitoring TTs on internal CRM and troubleshoot the issues on server 2008, 2012, 2016 and win7, 8, 10 desktops. - Support, diagnose and resolve technical issues related to hardware and software - Initiate QC (Quality Check) and RMA (Return Merchandise Authorization). - Install, maintain, support and update all Microsoft windows operating systems for all workstations and servers within a specific network. - Remote installation, configuration and monitoring of Backup disaster recovery solutions. - Installation and configuration of network storages e.g NAS ,QNAP, Synology, Western Digital etc - Randomly working on multiple issues as per the requirement of the team e.g backups, Monitoring, Antivirus, computer system performance etc. Show less



Andromeda Technologies(pvt)Ltd

• Project Coordinator

  • Sep 2016 - Jan 2017

  Team lead For TI projects -LEQ Ufone (Huawei Based) -Power BB swap CMPAK(Huawei based) -NE Huawei JDs: -Customer Care/Reporting -Operations Execution -Tech team Management -Documentation Team lead For TI projects -LEQ Ufone (Huawei Based) -Power BB swap CMPAK(Huawei based) -NE Huawei JDs: -Customer Care/Reporting -Operations Execution -Tech team Management -Documentation



Ebox Systems

• Ireland
• IT Services and IT Consulting
• 1 - 100 Employee

• Fops Executive

  • Aug 2015 - Aug 2016

  Worked as Field operation executive ,responsible Diesel generators site to site relocation and Generators overhauling,for CMPAK project. Also served as Project Manager for NE(Huawei based) project. JDs: -operations Execution -Completion Signing -HR -Customer Care -Tech team management Worked as Field operation executive ,responsible Diesel generators site to site relocation and Generators overhauling,for CMPAK project. Also served as Project Manager for NE(Huawei based) project. JDs: -operations Execution -Completion Signing -HR -Customer Care -Tech team management



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Trainee Engineer

  • Jan 2014 - Feb 2015

  Had worked in Optical fiber systems,includes NMS level commisioning,system configuration and trouble shooting.It Also includes DTU configuration in corporate sector. worked in operations, for PSTN & broadband services. Had worked in Optical fiber systems,includes NMS level commisioning,system configuration and trouble shooting.It Also includes DTU configuration in corporate sector. worked in operations, for PSTN & broadband services.



Hi-tech

• IT Services and IT Consulting

• PM engineer

  • Apr 2013 - Jun 2013

  worked As PM engineer in a team for the maintenance of Telecom sites. worked As PM engineer in a team for the maintenance of Telecom sites.