Senior IT Engineer

• Dec 2021 - Present

Sr.IT SUPPORT ENGINEER

• Feb 2021 - Aug 2021

Job Description o Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, Teams, Intune, AAD Connect, Exchange Online and O365. o Installation, Configuring & Administration of Clustered in Windows Server (With OS/ Application Level Clustering & Load Balancing) Including Management of Web sites. o Installation of Windows Server 2008/2012/2016/2019 Implementation of DNS Server, DHCP Server, Proxy Setting, Web Server, IIS Server, Files Servers, Printer Server o VMware workstation Remote access with VMware ESXi Vsphere Two Hosts FT o Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services to support growth into the cloud. o Citrix Virtual Apps with Support client Software Citrix Workspace Using Smart web Portal o Network and server monitoring , network router and switch configuration WAN & LAN.(Ransnet Router Firewall With Vpn) o Manage and respond to escalated client inquiries. Research products and new technologies to increase efficiency of business and operations o Be the escalation point for other IT Systems Engineers and Service Desk Engineers . Show less

SYSTEM ENGINEER

• Aug 2014 - Oct 2020

o Installation, Configuring & Administration of Clustered in Windows Servers OS/ Application Level Clustering & Load Balancing)Including Management of Web sites. o Installation of Windows Server Standard & Enterprise 2008, 2012, 2016, 2019. Implementation of DNS Server, DHCP Server ,LDAP,Proxy Setting, Web Server, IIS Server, Files Servers, Printer Server. o Windows Server 2008/2012/2016/2019 in Hyper–V Manager Configuring with iSCSI initiator Remote Storage using Raid 1,5,6 Windows Server Hyper-V Failover cluster and Network load balancing. o VMware workstation Remote access with VMware ESXi and web access VCenter by using with VMware sphere Data Center Virtualization with accessing VSAN, VSphere.Vmware clustering with VMotion(HA,DRS) o VSAN Clustering data store with Hybrid VSAN and All flash VSAN o VMware and virtual machine installation, configuration and management o Troubleshooting with Event viewer all the error shown from the windows server and PCs o Windows configuration and administration for secure applications o SCCM Server Update Client PCS Hardware and Software Information. Software and Hardware Warnings, Error New Update and Endpoint protection, patch management and software distribution o Installation and configuring business related software and updating version with using patches files o SCOM single interface that shows state, health and performance information of computer systems. o TMG Firewall is Support the Proxy server and ISA server. Setting up communicate with the Network o Dell Power edge servers racks and towers and storage Dell EMC, Dell Compellent , IBM Servers. o Remote Access from client PC and servers, VNC Software support, Logmein, Teamviewer, Any Desk. o Rack Mount with the datacenter, installation and configure RAID Controllers. o L2/L3/End users Support Engineer from the client management and our company support with remote troubleshooting Show less

DESKTOP SUPPORT ENGINEER

• Sep 2012 - Jul 2014

Job Description o Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards o Provides advice and guidance to colleagues regarding incidents o Windows server 2003r2,2008 & 2008R2 active directory DNS,DHCP,Proxy and group policy management o Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance o Identify, log and resolve technical problems with software applications or network systems o Identify potential changes and system improvements to present to senior team leaders for consideration and implementation o Ensure that work is carried out within agreed service levels and in accordance with department guidelines o Create, maintain, and distribute reports of progress to senior leadership o Migrating servers from Windows XP to Windows 7 or higher platform o Maintain client databases with up to date solutions and clear record of activities o Explain and document technical issues in a clear way to clients o Use call logging system to accurately record telephone requests Show less

Database Administrator

• Feb 2010 - Sep 2012

Job Description o Working with database software to find ways to store organize and manage data o Troubleshooting with database, keeping databases up to date o Helping with database design and development managing database access o Designing maintenance procedures and putting them into operation o Ensuring that databases meet user requirements o Liaising with programmers, applications/operational staff, IT project managers and other technical staff o Managing database security/integrity and backup procedures o Implementing security measures ,defining objectives through consultation with staff at all levels writing reports, documentation and operating manuals o Testing and modifying databases to ensure that they operate reliably o Providing user training, support and feedback writing disaster recovery plans archiving data. o Monitoring system performance and identifying problems that arise. Responding in a timely manner to user-reported errors. o Protecting the database against threats or unauthorized access. o Ensuring that the database is adequately backed up and able to be recovered in the event of memory loss. o Reporting on metrics regarding usage and performance. o Suggesting changes and improvements for maintenance or protection. o Regularly liaising with IT project managers and database programmers. o Designing databases with both front-end and back-end users in mind. Show less