Experience

Tech Loggie
• Pakistan
• Software Development
• 1 - 100 Employee
• Customer Support Specialist

  • May 2023 - Present


WOS PUBLICATION

• Front Sales

  • May 2023 - May 2023

  working as publication manager working as publication manager



Fiverr

• India
• Venture Capital and Private Equity Principals

• • Jun 2022 - May 2023

• • Feb 2020 - May 2023



North Star Trading

• Pakistan
• Machinery Manufacturing
• 1 - 100 Employee

• • Jan 2018 - May 2023

  Responsibilities:Assist. Sales ManagerManaging organizational sales by developing a business action plan that covers sales.Setting individual sales team to achieve targets with the aggressive visits.Tracking sales goals and reporting results as necessaryBoost sales daily meeting with the sales team.New prospecting.Creating Sales PlansProviding Training OpportunitiesDaily sales meeting with clients.Building customer relationshipsHandling cash & credit plus recovery amount.Achieve sales targets. Show less

• • Jan 2018 - May 2023

  Responsibilities:Manager Spare PartsManage Inventory & create required spare parts to fulfill our stock.Mostly visit companies as site engineer to identify issues in engines & create a report & escalate the concern team.Daily coordinate with our B2B client through on broad cast & calls.Meeting with client & create purchase orders from clients.Maintaining the stock of replacement parts if genuine parts short from market.Responsible for handling the parts department shipping, receiving, stocking and distribution of heavy industrial parts.Handling cooperates customers B2BHandling cash & credit plus recovery amount.Handling marketing & promotion actives.Create company websiteCreate low quality spare parts videos for public awareness & update on social media.Find local & copy spare parts of our brands. Show less



DENSO

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• • Jan 2015 - Dec 2018

  Arrange empty cartons in bulk quantity for goods to be delivered to customersIn (All over Pakistan)Handling local customer services in ground level.Make delivery to Local Customers in (Karachi)Daily receive STR (Stock Transfer Request) from Lahore Office, & Pack Goods & Dispatch Spare Parts directly to Customers through transporters in (All OverPakistan).Every 6 months tally computerized inventory with our in-hand stock in warehouse (Audit)Inspect defected parts as rejected &check warehouse cleaning & move spare parts asper instruction from LHR office & transfer spare parts their warehouse.Arrange Cash & Credit payments for Transporters from Finance department also communicatewith transporters to assure the deliveries. Show less

• • Apr 2014 - Jul 2016

  Responsibilities:*Prepares and complete marketing action plan weekly basis.*Identifies marketing opportunities by understanding consumer requirements & highlight with *Management.*Improves product marketability and profitability by researching, identifying, and capitalizing on market *opportunities & find what are the local spare parts are revolving in market place.*Visit client’s workshops for product inspections.*Sustains rapport with key accounts by making periodic visits.*Provides information by collecting, analyzing, and summarizing data and trends.*Handling Cooperate Customers B2B clients.*Monitoring “3” Cities Karachi, Balochistan & Interior Sindh.*Monitoring Marketing & Promotions Activities in Ground Area.*Handling Cash & Credit sales & Recovery amount from market. Show less



Daraz

• Bangladesh
• Retail
• 1 - 100 Employee

• P.O.C Officer

  • Jan 2012 - Nov 2014

  Responsibilities: *Develop Staff. Training. Coaching to our team. *Support Staff. Handle escalations. Provide answers and guidance to team. *Daily Communicate with our team & give updates our discount vouchers news. Agent leaves, Attendance & performance report share with the management for appeasers. *Self-Development. Attend briefings & all the time strictly eyes on the overflow of calls. *Monitoring Customer Service Agents Performance & evaluate Calls to maintain quality. *Handing Customer Quires & Escalate Complains to Concern Department. *Update daily shift schedule update on G-Dock & share new updates with agents a day. *Update stock out products timely & guide accordingly. Show less