Syed Ikhram Shah
Application & Support Engineer at TT VISION TECHNOLOGIES- Claim this Profile
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Experience
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TT VISION TECHNOLOGIES
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Malaysia
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Automation Machinery Manufacturing
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1 - 100 Employee
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Application & Support Engineer
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Jul 2021 - Present
1. Supporting customers through technical and administrative activities eg: AOI machine & recipe setup, fine-tuning, machine maintenance, and remoting machine. 2. Understanding customer needs and concerns eg: software upgrades (motion & vision), and defining product (specs & tolerance) 3. Providing a high level of customer service. 4. Preparing and submitting service reports. 5. Providing technical direction to the team. 1. Supporting customers through technical and administrative activities eg: AOI machine & recipe setup, fine-tuning, machine maintenance, and remoting machine. 2. Understanding customer needs and concerns eg: software upgrades (motion & vision), and defining product (specs & tolerance) 3. Providing a high level of customer service. 4. Preparing and submitting service reports. 5. Providing technical direction to the team.
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Engtek Group
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Malaysia
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Industrial Machinery Manufacturing
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1 - 100 Employee
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QA Assistant Engineer
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Mar 2019 - Jun 2021
1. Coordinate IQA, SQE, and OQA activities: IQA: IQA part checking, LAR & DPPM report, IQA checklist, IDR Report. SQE: SQSA Checklist, SQE Audit Master Plan, VCAR & STR for supplier performance. OQA: OQA part checking, LAR & DPPM report, IDR Report. 2. Generate reports for weekly Operation Meeting. 3. Carry out any other duties assigned by the superior from time to time. 4. Involves in internal activities related to other departments eg: internal meetings, internal training, stocktake count, ERT team, RMA review. Show less
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Service Technician
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Oct 2017 - Dec 2018
1.. Providing support to customers in terms of technical activities eg: troubleshooting, root cause finding & action control, vision & handler software upgrade, mechanical parts upgrade & maintenance, lighting configuration & calibration. 2. Using diagnostic tools to identify issues and evaluate the available information. 3. Fixing defective or broken parts or ordering the necessary parts to replace faulty or worn-out parts eg: motor driver, sensor, camera cable, pulley & belting. 4. Preparing and submitting service reports. Show less
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Draughtsman
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Jul 2012 - Dec 2012
1. CAD design & fix product parts. 2. GD & T towards the drawing and parts. 3. Product part assembly. 1. CAD design & fix product parts. 2. GD & T towards the drawing and parts. 3. Product part assembly.
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Education
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Universiti Kuala Lumpur
Bachelor of Engineering - BE, Mechanical Engineering/Mechanical Technology/Technician -
Universiti Kuala Lumpur
Diploma, Mechanical Engineering Related Technologies/Technicians