Syed Ibrahim PMP Certified,Epicor/Kinetic ERP Solution Provider

Enterprise Resources Planning System Analyst at creative closets a member of Maan Aljasser & Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Arabic Limited working proficiency
  • Tamil Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Malayalam Native or bilingual proficiency

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    Oct, 2021
    - Nov, 2024

Experience

  • Creative Closets - member of Maan Aljasser & Co.
    • Saudi Arabia
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Enterprise Resources Planning System Analyst
      • Sep 2020 - Present

      • Core Business process Study of different business entity at each stage of the company. • Development of process document and Functional requirement Document for the ERP. • Identification of the Gap between Business process and ERP Process. • Development of functional Solution document and technical development document for the ERP process. • Guidance and Control of team for the development and testing the functionality required by the user, as the business process requirement. Show less

  • ALWAKEEL COMPANY LIMITED
    • Dammam - Saudi Arabia
    • Epicor ERP System Analyst
      • Sep 2015 - Sep 2020

      Epicor E10 Project Manufacturing and Distribution *Providing the Complete ERP solution to the Organization through the Product from EPICOR. *ERP Consulting, including business plan,sales,,Finance,Quality,production and Material Management. *Comprehensive database management and migration from Oracle to SQL Epicor E10 Project Manufacturing and Distribution *Providing the Complete ERP solution to the Organization through the Product from EPICOR. *ERP Consulting, including business plan,sales,,Finance,Quality,production and Material Management. *Comprehensive database management and migration from Oracle to SQL

  • المنيف للانابيب | AlMunif Pipes
    • Saudi Arabia
    • Wholesale Building Materials
    • 1 - 100 Employee
    • IT Technical Engineer
      • Jan 2012 - Apr 2015

      Epicor E9 Project Manufacturing and Distribution. • Worked on Epicor ERP on Supply Chain Management, CRM, Production, Planing & Scheduling Modules. • Assisted as Junior Consultant for Epicor Projects in KSA • Providing Support on Functional related issues in Epicor ERP • Conduct business requirement analysis and propose the best industry practices solutions covering all the business verticals. • Prepare detail solution concept document with GAP analysis. Identify the Gaps, problems, determine proposed solution, review & document the current business operations and future processes and drive the solution process • Conduct erp vision education training sessions to the key users • Support the Project Manager and business to clarify requirements and scope • Prepare the testing scripts for CRP & perform business process integration testing. Validation of the Business solution mapped • Conduct user acceptance test • Onsite Go live & post go live support and assist customer in month end and year end processing • Configuring Epicor ERP according to customer requirements. • Conduct the Business Requirement by Interviewing the key users, understand the business requirement and propose the best industry practices. • Develop Solution Concept Design (SCD) according to company’s requirements. • Assist and train the customer in data preparation and data cleansing activities using Epicor • DMT tool to migrate core masters such as parts, suppliers and customers both during CRP and go live phase. Show less

  • Serco
    • IT Services and IT Consulting
    • 700 & Above Employee
    • customer service executive
      • Mar 2010 - Jul 2011

      Product Version: Siebel Citrix ADIR • Retrieve the Customer Information by Logging into the Customer System. • Preparing Facility Letters for the customer. • Drawdown the funds to the customer. • Overdrafts limit marking. • Performance of the production support and completion of the Cases through Siebel and ADIR. • Skill to Understand the Correspondence received from the Client and Tagging to Correct Queue. • Assisting the Floor queries and on the job Trainees on the Floor. • Able to complete the Cases with quality in given time with the help of Siebel and ADIR tools. • Analyzing the Errors and resolving the same using process supporting tool. • Complete the Business cases with in SLA’s Show less

Education

  • Madras University
    Master of Business Administration (MBA), systems administration
    2011 - 2013
  • Bharath College of Science & Management, South Garden, Thanjavur - 613 007.
    Master of Science (M.Sc.), Information Technology
    2007 - 2009
  • Shanmugha Arts, Science, Technology and Research Academy
    Bachelor of Science (B.Sc.), Electronics and Computer Science
    2004 - 2007

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