Experience

Orion Business Resource Centre

• Pakistan
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Night Shift Manager

  • Jan 2022 - Present

  Working as a Night Shift Manager and responsible for monitoring, training, and shift scheduling of agents.

• Dispatcher

  • Sep 2019 - Jan 2022

  Started as a customer support representative in a UK-based Taxi company and was responsible for just taking bookings over the phone after a while I was then promoted to a dispatcher role.



Abacus

• Pakistan
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support Executive

  • Feb 2018 - Aug 2019

  Worked as a Customer Support Executive on the Careem Customer helpline and was responsible to make bookings and handle complaints as well. Worked as a Customer Support Executive on the Careem Customer helpline and was responsible to make bookings and handle complaints as well.



J Telemarketing

• Pakistan
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Sales Executive

  • Apr 2017 - Mar 2018

  Worked as a Customer Sales executive on different campaigns like solar lead generation and security systems campaigns. Worked as a Customer Sales executive on different campaigns like solar lead generation and security systems campaigns.