System Network Administrator

• Jul 2023 - Present

Infrastructure Engineer

• Nov 2022 - Aug 2023

System Engineer

• Sep 2021 - Nov 2022

System Support Engineer

• Jul 2020 - Sep 2021

Azure cloud Storage and NFS sharing Manage ERP Software install and configuration and Support ERP Software Designing, Implementation and Administration of MS Exchange server 2010, 2013, 2016 Migration from Exchange 2010 to Exchange 2013 & Exchange 2016 Troubleshoot issues at both the client (Microsoft outlook) and server side Exchange Server (2010, 2013, 2016) with active directory Application Providing front-end support to clients and colleagues in other departments Keeping a record of configuration changes and scheduling application updates Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer Consulting with the software development team, internal users, and clients to improve application performance Group Policy Managed Clint User Tab Managed Load balancer Router for Mikrotik and Configuration C Panel Managed and Create Email Address Password managed Forwarder PST Backup Time attendance Machine Managed Cloud Based the maintenance, configuration, and reliable Operation of computer systems, network servers, and virtualization Azure Cloud Solution Provide and storage Managed investigating and troubleshooting IT-related issues on hardware/software, printers and network Diagnose and troubleshoot technical issues, including account setup and network configuration Strong Knowledge of SAN Design and Management Backup and Disaster Recovery solutions. Capacity, storage planning, and database performance setting up and managing – AD, DNS, DHCP, Backup Server, VPN , TMG Support LANs, Wans, network segment of components to work properly together Troubleshoot problems reported by users Make recommendation for future upgrades Analyze and isolate issues. Install new hardware and software Show less

IT Support Engineer

• Feb 2018 - Mar 2019

o Xerox Machine All Printer Issue o Switching (VLans, STP, trucking etc.) and general networking o of IP routing, TCP/IP ports and services o Good Knowledge of Virtualization environments & SAN Storage solutions o Strong problem solving and troubleshooting o Veeam Backup and Replication o on Windows Servers, Active Directory, DNS, DHCP & Server hardware technologies o Monitoring of web security gateways, perimeter security, network access controls, endpoint security o Provide Level 1 application support on all Port Applications to ensure smooth functioning of the same. o Lan V Lan Switch and Router Configure o Software (paper cut) and Ecotrak Show less

junior IT Assistant

• May 2016 - Oct 2017

Daily status updates on helpdesk issues / requests and calls attended to management for review and decision making. ➢ Oversee the daily performance of computer systems ➢ Support LANs, Wans, network segment of components to work properly together ➢ Troubleshoot problems reported by users ➢ Make recommendation for future upgrades ➢ Analyze and isolate issues. ➢ Install new hardware and software ➢ Veeam Backup and Replication ➢ Administer Cisco routers & switches ➢ Maintenance of LAN and WAN Networking systems ➢ Strong problem solving and troubleshooting ➢ on Windows Servers, Active Directory, DNS, DHCP & Server hardware technologies ➢ Perform vulnerability and networking scanning assessments ➢ Switching (V Lans, STP, trucking etc.) and general networking ➢ of IP routing, TCP/IP ports and services Show less