Experience

Codified Digital
• Pakistan
• Marketing Services
• 1 - 100 Employee
• Manager sales

  • Jul 2023 - Present

Legendesk (Pvt.) Ltd.
• Pakistan
• IT Services and IT Consulting
• 100 - 200 Employee
• Senior Sales Manager

  • Feb 2023 - Jul 2023


SysCrowd

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• • Dec 2021 - May 2022

• • May 2021 - Nov 2021



Techvertix (Pvt) Ltd

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales and Support Manager

  • Oct 2020 - Mar 2021

  1. Training of all sales and support representatives. 2. Coaching and mentoring the team to effectively keep them motivated. 3. Supervision of all sales and support users in terms of their assigned JDs and monitoring their daily activities. 4. Focusing on verbal and written communication in the team to engage more clients and resolving client's concerns on time. 5. Focusing on product knowledge and brand recognition as a counter strategic approach for better sales mechanism. 6. Making different strategies to achieve monthly targets of the team. 7. Identifying and resolving client's concerns and promoting problem solving skills in the team. 8. Daily shift alignment and ensuring punctuality at all costs. 9. Keeping customer satisfaction on top priority 10. To ensure that the refund demanding customers are amicably handled through revisions/compensations/refunds to ensure 0% charge-backs. 11. To ensure that my team leads on top at all grounds through strategic management skills. Show less



Technado (Pvt) Ltd

• Pakistan
• IT Services and IT Consulting
• 100 - 200 Employee

• • Jun 2020 - Sep 2020

• • Jan 2020 - May 2020



Axact

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• • Nov 2019 - Jan 2020

• • Jul 2018 - Nov 2019

  My responsibilities included:• Providing advice, information and assistance to client.• Attempting to resolve all inquiries on first contact with the client.• Following up with client with calling them back.• Accurately recording details of calls and issues on logging software.• Having a courteous and professional manner at all times.• Sending emails to clients answering their inquiries.• Able to handle complex calls and situations.



Hello International Marketing Solution

• Pakistan
• Consumer Services
• 1 - 100 Employee

• International Sales Executive

  • Aug 2017 - Dec 2017

  My responsibilities included: • Dealing with outbound sales. • Calling Clients as per lead on the CRM. • Lead evaluation towards the clients need for the product. • Pitch the client about the product portfolio and convince them until closure of sale. My responsibilities included: • Dealing with outbound sales. • Calling Clients as per lead on the CRM. • Lead evaluation towards the clients need for the product. • Pitch the client about the product portfolio and convince them until closure of sale.