Product Manager

• Nov 2022 - Present

Associate Product Manager

• Feb 2022 - Oct 2022

Associate Product Manager

• May 2020 - Apr 2021

# NowFloats Exchange (Programmatically Manage & leverage user’s social media channels like FB, Twitter, Google My Business, GMC, FB Shop etc.)• Lead the team responsible for managing the content of customers’ multiple social media channels programmatically• Was responsible for the roadmaps, managing external stakeholders, dev sprints & daily SCRUM as well.• Introduced latest, lifetime Insights available for the content posted on social media channels & for the product usage, thus enabling the customers to expand their online reach by 50%.• Introduced back-channel communication consisting of status of content posted & added update & delete operation for the content posted resulting in lower number of support tickets by 65%• Formalised the process of Documentation resulting in smooth collaboration between dev teams and also 80% reduction in allocated dev support time of my team. The co-founders appreciated the efforts and other Internal teams were asked to implement the same.• Increased product reliability by formalising deployment automation & error tracking resulting in zero customer support tickets related to system downtime.• Added Framework for managing the rate limitations of external third-party APIs or services usage.• Implemented Google My Business Profile Creation, Verification & product listing on it which led to more than double the amount of business enquiries for the customer resulting in higher customer satisfaction.• Expanded customer’s products reach through Google Merchant Center integration implementation end to end.• Proactively increased security measures like encrypted sensitive information in databases Show less

Software Development Lead

• Dec 2019 - May 2020

# NowFloats Exchange(Programmatically Manage & leverage user’s social media channels like FB, Twitter, Google My Business, GMC etc.)• Services to gather analytics & performance of content on social media channels• Service which scans & searches for customer's business on listing websites like judysbook, yellowpages etc.• Expand customer’s products reach through Google Merchant Center integration.• Implemented API authorization/authentication for better security• Setup Dev/Staging environment & unit testing architecture for better testing Show less

Software Engineer

• Sep 2018 - Nov 2019

# Reporting Framework(Weekly, Monthly or on demand framework to send Business performance report to customers)• Redesigned & rewrote the whole Reporting Framework along with its architecture & project structure in python 3• Worked on showing the relevant information to the customers in weekly reports with dynamic templates# Wildfire:(Manage & track Google & Facebook Ads of the customers internally)• Implemented Facebook leads form feature for better ad performance for customers.• Took over wildfire and fixed all the bugs and issues in the management dashboard# WithFloats/Boost360(Portal to manage all online aspects of customer’s business like website, enquiries, orders, products, payments etc.)• Created and debugged a lot of APIs for various use cases of the product.• Helped in transitioning from a generic monthly & yearly subscription to the newer 3 tier subscription model.• Created the backend for the new Product flow of the new boost360 consisting of many new parameters like variants, dimensions etc. Show less

Software Engineer

• Jun 2017 - Aug 2018

# Kitsune(Framework to deploy any application on the cloud with zero back-end knowledge)• Optimized & reduced the compile time of kitsune compiler. • Speed up the process of rendering pages through Properties reference graph and meta info of the Data model.• Bulk Customer website & account creation service for client (Practo) in Kitsune.• Reduced the export of multi-location client’s data for all locations from more than a minute to around 5 - 15 seconds.• Enabled Clients to use their API's easily within their kitsune project with security assurance by developing & offering API proxies.• Created & implemented the flow for building (code build) a project in Kitsune Show less

Software Engineer

• Jan 2017 - Jun 2017

# Kitsune(Framework to deploy any application on the cloud with zero back-end knowledge)• Built website for customer on Kitsune Language Framework• Created & debugged many APIs for various use cases.