Syed Ali Abidi

Senior Operations Manager at Sterling
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Credentials

  • RPA Implementation Manager
    UiPath
    Jul, 2020
    - Nov, 2024
  • RPA Program Manager
    Automation Anywhere
    Jul, 2020
    - Nov, 2024
  • Balancing Multiple Roles as a Leader
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Managing Experienced Managers
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • NLP Practitioner
    Udemy
    Jun, 2020
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Supply Chain and Operations Careers: Certification Tips and Tricks
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Leading a Customer-Centric Culture
    LinkedIn
    May, 2020
    - Nov, 2024
  • Project Management Certification: Project Management Course
    Udemy
    May, 2020
    - Nov, 2024
  • Google Analytics Certification
    Google
    May, 2020
    - Nov, 2024

Experience

  • Sterling
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Operations Manager
      • Nov 2019 - Present

      Leading the Canadian Department for Sterling India, Background and Hiring Verification, SLA Management, Managing OTDs and Success Rates, Planning & Scheduling, Special Projects, Managing support services, Client Management, Content Creation, Handling end to end operations and delivery.

  • WNS
    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Group Manager - Operations
      • Aug 2018 - Nov 2019

    • Deputy Manager - Operations
      • Jan 2017 - Jul 2018

    • Assistant Manager - Operations
      • Apr 2013 - Dec 2016

    • Lead Associate - Operations & Training
      • Nov 2011 - Mar 2013

    • Sr Associate - OPS
      • Jul 2009 - Oct 2011

Education

  • Welingkar Institute of Management
    PGDM, Operations Management
    -
  • Welingkar Institute of Management
    Advanced Diploma, Business Administration
    -
  • Annamalai University, Annamalainagar
    Bachelor's degree, Commerce
    -
  • Vasant Vihar High School and Jr College
    HSC, Commerce and IT
    -
  • Vasant Vihar High School
    SSC, High School
    -

Community

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