Experience

Career Connector

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Director and Co Founder of Career Connector Pty Ltd

  • Jul 2018 - Present

  2b Campbell Street Shepperton Victoria

• Co-Founder & Director

  • Feb 2018 - Present

  12-14 Fryers Street Shepparton 3630



Oz Planet Services Pty Ltd

• Director

  • Jun 2020 - Present

  Shepparton, Victoria, Australia Director of Oz planet Services Pty Ltd providing IT Support services in regional Victoria



Sai Infotech Solution

• India
• IT Services and IT Consulting

• System Analyst

  • Sep 2017 - Feb 2018

  1/34 Atherton Rd, Oakleigh VIC 3166, Australia Experienced system analyst with 3 year experience in developing new systems compliant with user requirements and industry standards. Competent in designing bespoke solutions to maximise ROI and streamline client’s processes. Demonstrated proficiency in using various software programs such as HTML, JavaScript and CSS (additional system softwares). Currently working as System analyst, liaising with clients & businesses to streamline, upgrade and/or improve efficiency of their process and systems… Show more Experienced system analyst with 3 year experience in developing new systems compliant with user requirements and industry standards. Competent in designing bespoke solutions to maximise ROI and streamline client’s processes. Demonstrated proficiency in using various software programs such as HTML, JavaScript and CSS (additional system softwares). Currently working as System analyst, liaising with clients & businesses to streamline, upgrade and/or improve efficiency of their process and systems with innovative e-business solutions. Show less



Absolute Trading Pty Ltd

• Business System Analyst ( Internship Role)

  • Jun 2014 - Aug 2015

  1091 Union Road, Invergordon VIC 3636, Australia In Absolute Trading I learned to work with the business partners to analyze and collect business requirements, create functional specifications and act as a liaison between technical teams and the business. I deal with technology users to assess, formulate & troubleshoot system requirements effectively and Preparing and presenting business modules and recommending solutions for business decisions. As a junior business analyst I process information source & reference and providing advice in… Show more In Absolute Trading I learned to work with the business partners to analyze and collect business requirements, create functional specifications and act as a liaison between technical teams and the business. I deal with technology users to assess, formulate & troubleshoot system requirements effectively and Preparing and presenting business modules and recommending solutions for business decisions. As a junior business analyst I process information source & reference and providing advice in system decision making process. Show less



Salmat

• Australia
• Advertising Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 2010 - Apr 2011

  Melbourne, Australia • Managed a high-volume workload within a deadline-driven environment. • Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s primary trainers of new and established employees. • Co-developed on-the-job training program that reduced training time from eight weeks to five. • Contributed to an 8% sales increase in 2004 by improving lead-generation and sales-tracking techniques



Standard Chartered Bank

• Singapore
• Financial Services
• 100 - 200 Employee

• Phone Banking Officer Inbound

  • Nov 2007 - Mar 2010

  Head Office I.I Chundrigar Road Karachi • Provide Professional services and solutions in regarding customer inquiries. • Cross selling on Account enquires call for insurances and credit card. • Provide Detail of customer credit card inc(VISA, Master, AMEX and Platinum). • Provide all assistance if customer have any problem to use credit or debit card. • Provide Alternate to make payments and withdrawals and to avoid late payments. • Activated customer Visa Debit Cards and (VISA, Master and AMEX Cards) on call… Show more • Provide Professional services and solutions in regarding customer inquiries. • Cross selling on Account enquires call for insurances and credit card. • Provide Detail of customer credit card inc(VISA, Master, AMEX and Platinum). • Provide all assistance if customer have any problem to use credit or debit card. • Provide Alternate to make payments and withdrawals and to avoid late payments. • Activated customer Visa Debit Cards and (VISA, Master and AMEX Cards) on call. • Make pay orders, payment transfer and Demand Draft on call. Show less



PTCL

• Investment Management

• Data Entry Operator

  • Nov 2004 - Apr 2007

  Karachi Account Office My role is to enter the customer records into the system data base of new installed connection. (Unix based. I have to Done restoration and disconnection of all telephones within the region on payments based and maintain all duplicate billing records through out the region my responsibility is to maintain all recovery records which is received against the telephone number. Take out all reports on monthly basis for restoration and disconnection on different criteria which is assigned by… Show more My role is to enter the customer records into the system data base of new installed connection. (Unix based. I have to Done restoration and disconnection of all telephones within the region on payments based and maintain all duplicate billing records through out the region my responsibility is to maintain all recovery records which is received against the telephone number. Take out all reports on monthly basis for restoration and disconnection on different criteria which is assigned by management from SQL based Data base. Enter the recovery records on daily basis. Show less