Duty Security Manager (TikTok)

• Mar 2022 - Present

• Continually raise the competencies of all Security Teams across the contract.• Lead a team of Security Officers to develop and deliver the Total Security Management strategy, working in partnership with the business stakeholders.• Lead and drive the increase in maturity of learning and development of the team.• Ensure that a delivery structure is maintained so that all mandated security requirements can be achieved daily.• Continually seek improvements to support training and development activities of the team.• Uphold effective communication link between the client, Mitie management and the security team.• Be the first management response for all Out Of Hour incidents across all London Sites.• Maintain the Out Of Hours operational performance across all London Sites.• Set clear team objectives and establish methods of feedback and metrics to track progress.• Effectively and appropriately delegate work as and when required to others to maximise the organisation's and individual's effectiveness. Show less

Team Leader (TikTok)

• Aug 2021 - Mar 2022

• Be responsible for the day to day operation of Security.• Be the first point of contact for the Security team and deal with day to day matters such as standards of dress, discipline, and conduct are met and adhered to.• Assist in ongoing training to resident security teams and ensure all new security officers are fully trained and inducted into the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarms.• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.• Assist in the review of the Security Officer's performance and development.• Assist in any security/equipment investigations, i.e. thefts, missing items, complaints etc.• Provide customer/client liaison as and when required.• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.• Ensure security records and logs are being kept up to date.• Ensure the security team is compliant with all relevant legislation on data protection. Show less

Head Of Security

• Feb 2020 - Sep 2021

• Integrated leadership solution in management & security protocols. • Recruitment selection, staff holiday & rota management. • Manage operational standards, internal meetings & conducting all activities professionally. • Uses of a range of IT systems and software’s (Avigilon systems) • Coordinate security documents, sustain a welcoming environmental, manage fire drills and uphold health and safety aspects. • Log time sheets onto HR data base, write reports, emails and telephone calls. • Lease with all departments. • Work closely with the local authorities and uphold license requirements. Show less

Security Manager & Junior Operations

• Feb 2017 - Feb 2020

• Client liaising, site visits. • Recruitment, staff Rota & holiday management. • Log time sheets & Invoices, write reports, receive and make email/telephone calls. • Meeting & Greeting. • Tailor, organise & allocate security staff. • Ensuring safety & protection of all guests and employees. • Create a great work environment and restrict entry of unauthorized personnels. • Client liaising, site visits. • Recruitment, staff Rota & holiday management. • Log time sheets & Invoices, write reports, receive and make email/telephone calls. • Meeting & Greeting. • Tailor, organise & allocate security staff. • Ensuring safety & protection of all guests and employees. • Create a great work environment and restrict entry of unauthorized personnels.

Assistant Operations Manager

• Oct 2014 - Feb 2019

• Client liaising, site visits & attending meetings. • Recruitment, staff Rota & holiday management. •.Managing operational standards & conducting all activities professionally. •.Log time sheets & Invoices, writing reports, receiving and making email/telephone calls. • Client liaising, site visits & attending meetings. • Recruitment, staff Rota & holiday management. •.Managing operational standards & conducting all activities professionally. •.Log time sheets & Invoices, writing reports, receiving and making email/telephone calls.

Head Security

• Feb 2015 - Dec 2016

Head Doorman

• Sep 2008 - Dec 2015

• Managing/supervising VIP events, parties, celebrity shows, hotel clubs etc. • Insure the safety of the venue and peoples inside with a hazard free environment. • Delivering events expectation and customer service. • Deterring violence & public order offences. • Managing and report writing of all incidents including fire evacuation. • Managing/supervising VIP events, parties, celebrity shows, hotel clubs etc. • Insure the safety of the venue and peoples inside with a hazard free environment. • Delivering events expectation and customer service. • Deterring violence & public order offences. • Managing and report writing of all incidents including fire evacuation.

Corporate Security Officer

• Mar 2012 - Feb 2014

• Greeting visitors in a friendly manner. • Internal and external site patrols. • Attending conference calls, receiving and making telephone calls. • Pass issuing and all access control duties. • Inputting and accessing data from PC-based databases and D.O.B book. • Dealing with staff, members of the public and being customer focused. • Operational Weekly fire and lift checks. • All control room duties from contractors permit to car park managing. • Report writing, strong communication both oral and written with building engineers. • Front reception duties and keeping a Log of all loading day duties. • Hand over and take over report writing. Show less