Sales And Marketing Specialist

• Jan 2020 - Present

-Implemented weekly email marketing campaigns and community pop-up events-Strategize with direct supervisor to create immerse spaces and marketing campaigns that built brand recognition locally and nationally -Created and designed a catalog targeted for the companies commercial clientele and one for community engagement -Educate potential clients, local businesses and partners about Luna Botanicals, and oversee follow-up communication-Worked remotely from home during Covid-19 crisis and continued to grow the brand's social media pages along with designing and launching a new company website

Social Media and Marketing Intern

• Sep 2019 - Present

B2B Sales Operations Intern

• Jun 2020 - Aug 2020

-Closed 500+ outstanding customer surveys and communicated with field management to maintain Closed Loop Feedback protocol -Become familiar and comfortable with Medallia’s CX Cloud (dashboards, filters, response forms, case forms) and corresponded with a team of 8 for troubleshooting and improving the survey platform -Observed acquisition of Sprint into T-Mobile and the migration process including network acceleration,Go-to-market strategy, and B2B customer integration-Experienced working with two different supervisors and managed priorities accordingly

Warehouse Associate

• Apr 2020 - Jun 2020

-An essential worker during the Covid-19 Pandemic.-Loads and unload cartons/merchandise to and from delivery vehicles.-Processing shipment in a timely manner to maintain established department and location standards.-Follow department policies and procedures.-Keep the work area neat and clean. Lift, carries, push, and pulls packages on a continuous and repetitive basis for an approximate shift of 4 to 6 hours.-Received special Blood Pathogen training and was able to work the buildings, Temperature Booth, during the Covid-19 pandemic.

Social Media and Marketing Intern

• May 2019 - Aug 2019

Summer internship program with Sprint Corporation's Boost Mobile social media team. Main responsibilities include organic and paid social media content generation, campaign development, scheduling, publishing and project management. Experience in: Netbase listening tool, Social Bakers scheduling and publishing, Airtable and MCR workflow project management, Bit.ly URL and tracking creation. Gained strong work experience on Boost Mobile's Facebook, Instagram, Twitter and YouTube national corporate accounts. Learned in depth about customer engagement, competitor analysis and Hispanic marketing all in the realm of social media. Performed brand and social media audits on lifestyle as well as customer and industry profiling. Also, created monthly content and campaign social calendar and distributed throughout the brand, social customer care, local marketing and upper management teams.

Launch Pad Ambassador

• Feb 2019 - May 2019

Responsible for everyday operations, from helping with administration issues to facilitating conversations with members, teaching members how to use the space and organizing engaging events. Also, able to help the corporate team with special projects including creating marketing content.