Information Technology Student

• Feb 2022 - Present

Soldier

• Feb 2017 - Apr 2022

Store Administrator

• Jan 2015 - Nov 2016

Assistant Department Manager

• Oct 2014 - Dec 2014

• Used directive selling to meet and exceed sales goals• Built personal trade by developing and maintaining relationships with customers• Assisted the department manager in achieving department volume and productivity goals by developing and executing a business plan• Coached salespeople to meet or exceed their sales goals• Ensured salespeople are delivering outstanding customer service by teaching, coaching and leading by example• Acted as a fashion role model, product and fit expert for the customer• Partnered with the department manager to ensure the customer receives the best quality, value and selection• Worked with the department manager to ensure merchandising and presentation standards are met• Assisted the department manager in ensuring accurate inventory management and achieve shrinkage goals Show less

Men's Lead and Suit Specialist

• Jun 2014 - Oct 2014

• Assisted the department manager and assistant managers in completing tasks and sales related goals• Spear-headed the “Let’s talk about Men’s” competition to help drive sales• Increased product knowledge and product awareness throughout the sales department by teaching PK sessions and assisting coworkers on the floor• Utilized the four week selling report to better understand and improve men’s sales• Ensured that the floor’s signage is up-to-date and accurate• Established relationships with customers by providing in-depth, knowledgeable and caring assistance on the floor and on the phone• Maintained a clean and organized floor• Upheld a “One team, one dream” mentality by cross-selling and suggestive selling for all departments Show less

Sales Associate

• Sep 2013 - Jun 2014

• Took part in a new store opening• Assisted customers with mobile POS transactions• Processed and placed search and send orders, in addition to phone orders• Opened new Nordstrom Rewards accounts• Coordinated with other sales associates to run both men's and women's fitting rooms and sorting rooms• Cleaned, organized and sized the sales floor daily• Participated in markdowns and inventory counting• Functioned as a rover, working in shoes, accessories, and back stock whenever an opportunity/shift arose• Provided in-depth customer service and a unique experience that helped to increase sales and to create returning customers Show less

Administrative Temp

• Jul 2013 - Sep 2013

Administrative Assistant

• Jun 2008 - Jul 2013

• Managed a microfiche library and online PDF database of research theses and dissertations • Made independent analytical decisions regarding work flow, customer requests and billing • Recruited, trained, and supervised four temporary assistants • Edited and maintained the OregonPDF Website • Responded to customer requests promptly, efficiently and properly • Recorded data accurately using MS Excel and Word and Adobe Professional software • Completed research projects involving current and potential subscribing institutions Show less

Athlete

• Jun 2009 - Jun 2013

• Learned effective training methods and taught methods to other runners • Instructed athletes from culturally diverse backgrounds on complex training methods • Increased self-motivation and inspired teammates during physical and mental training • Reported unsupervised training activities to my coach via a weekly MS electronic file • Learned effective training methods and taught methods to other runners • Instructed athletes from culturally diverse backgrounds on complex training methods • Increased self-motivation and inspired teammates during physical and mental training • Reported unsupervised training activities to my coach via a weekly MS electronic file