Experience

Elite ICT

• United States
• Telecommunications
• 1 - 100 Employee

• Telecommunications Project Assistant

  • Oct 2022 - Present

  Generated weekly reports to document job completion dates, performed maintenance items, and pricing breakdowns to customers. Collected 10-25 total quotes for equipment rentals, material pricing, and subcontractor services per site bid. Designed customer facing trackers to compile 95 jobs with corresponding, invoices, purchase orders, scheduled dates, and maintenance items with pricing. Compiled photos and created documentation to include in closeout packages for 10+ customers. Created purchase orders for customers, implemented change orders, and dispatched incoming invoices for approval to 7 project managers. Collaborated in creating a handbook for proper administrative inspection procedures and techniques for 2 customers. Show less



Bushue, Jones & Associates

• Financial Planning Assistant

  • 2021 - 2022

  Followed strict compliance rules regarding client interaction, security, and communications, increasing website secure communication with clients by 20%. Reviewed licenses and permits monthly for 3 financial advisors and researched and processed application and renewal processes. Planned and executed calendars for 8 social media posts, 2 newsletters, 1,000+ service letters, holiday cards, and birthday cards per month. Planned personal work schedule for ongoing tasks, events, and reports completed daily, weekly, monthly, and yearly. Managed and scheduled 3 financial advisors’ business calendars daily with appointments with clients and meetings with wholesalers. Developed processes for reporting client interactions, preferred secure communication methods, and gathering all necessary contact information to maximize client experience. Show less



Office of Registered Student Organizations at the University of Illinois Urbana-Champaign

• Student Lead

  • Mar 2017 - May 2020

  Developed schedules each semester to fit the needs of 15 student employees. Streamlined the process of interviewing new student employee candidates by structuring questions to assess and evaluate qualifications. Coached students in resolving issues regarding scheduling, yearly club registrations, and financial applications. Composed formal presentations to students regarding the processes of setting up a student organization and conveying the benefit of joining an organization. Led the registration process and reviewed registrations for 1,600 student organizations online and in person with club members. Supervised Quad Day, an event at the University of Illinois that involves 800+ organizations, vendors, and facilities with thousands of attendees. Show less