SEM Senior Associate

• Oct 2022 - Present

SEM Manager

• Sep 2021 - Oct 2022

Media Analyst

• Nov 2020 - Sep 2021

Graduate Leadership Program

• Aug 2020 - Nov 2020

A global independent digital company using strategy, creative, media, and insights to deliver Digital Made For Humans

Customer Care Representative

• Jul 2018 - Aug 2019

Communicated with over 50 customers per day to resolve any issues and improve customer experience Specialized in communication through email and eCommerce chat with consumers both domestic and international Collaborated with Accounting, Support, sales teams, and product teams to ensure customer satisfaction Communicated with over 50 customers per day to resolve any issues and improve customer experience Specialized in communication through email and eCommerce chat with consumers both domestic and international Collaborated with Accounting, Support, sales teams, and product teams to ensure customer satisfaction

Corporate and Foundation Relations Student Worker

• Sep 2017 - May 2018

Analyzed funding opportunities for Baylor faculty research projects across all departments Identified over 200 grants/ potential research funding opportunities Coordinated with faculty members to connect researchers with funding opportunities Analyzed funding opportunities for Baylor faculty research projects across all departments Identified over 200 grants/ potential research funding opportunities Coordinated with faculty members to connect researchers with funding opportunities

Marketing Intern

• May 2017 - Aug 2017

Created monthly department-wide KPI dashboards of all marketing and advertising teams Designed a group of Excel worksheets to audit partnership agreements and systematize the process Conducted research on the Millennial target market to expand ridership Developed and presented presentation identifying Millennial trends for VP and AVP of Marketing & Advertisement Created monthly department-wide KPI dashboards of all marketing and advertising teams Designed a group of Excel worksheets to audit partnership agreements and systematize the process Conducted research on the Millennial target market to expand ridership Developed and presented presentation identifying Millennial trends for VP and AVP of Marketing & Advertisement

Finance Intern

• Jun 2016 - Dec 2016

Created financial reports using Excel Dec 2016 Collaborated with Accounts Receivable logging checks and invoices Analyzed reconciliation reports Created financial reports using Excel Dec 2016 Collaborated with Accounts Receivable logging checks and invoices Analyzed reconciliation reports