Experience

pep, LLC.

• United States
• Advertising Services
• 200 - 300 Employee

• Senior Account Executive

  • Sep 2021 - Present

• Account Executive

  • Nov 2018 - Sep 2021



Touchstone

• United States
• Advertising Services
• 100 - 200 Employee

• Account Manager

  • Jan 2017 - Nov 2018

• Custom Projects Specialist

  • Mar 2016 - Jan 2017



Bakery Crafts

• Manufacturing
• 100 - 200 Employee

• Technical Support Specialist

  • Nov 2014 - Mar 2016

  Diagnose and trouble shoot specialty printers for bakeries.

• Customer Service Representative

  • Sep 2014 - Mar 2016



Provident Travel

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Administrative Assistant/ Travel Consultant

  • May 2012 - Aug 2014

  Live, sleep, eat and breathe travel! I work one on one with clients to help them plan spectacular trips. Travel agent. Liaison between customers and suppliers. Consults with clients and facilitates unique high-end travel around the globe by utilizing primarily VIRTUOSO products. Administrative Executive. Performs various clerical/administrative related duties for Executive(s) and department. Organizes and prioritizes multiple requests efficiently. Research and selection for… Show more Live, sleep, eat and breathe travel! I work one on one with clients to help them plan spectacular trips. Travel agent. Liaison between customers and suppliers. Consults with clients and facilitates unique high-end travel around the globe by utilizing primarily VIRTUOSO products. Administrative Executive. Performs various clerical/administrative related duties for Executive(s) and department. Organizes and prioritizes multiple requests efficiently. Research and selection for travel agents on exclusive trips. Works independently with limited supervision and makes decisions within designated authority. Preforms accounting and banking services for entire office as well as mailing/postage. Show less Live, sleep, eat and breathe travel! I work one on one with clients to help them plan spectacular trips. Travel agent. Liaison between customers and suppliers. Consults with clients and facilitates unique high-end travel around the globe by utilizing primarily VIRTUOSO products. Administrative Executive. Performs various clerical/administrative related duties for Executive(s) and department. Organizes and prioritizes multiple requests efficiently. Research and selection for… Show more Live, sleep, eat and breathe travel! I work one on one with clients to help them plan spectacular trips. Travel agent. Liaison between customers and suppliers. Consults with clients and facilitates unique high-end travel around the globe by utilizing primarily VIRTUOSO products. Administrative Executive. Performs various clerical/administrative related duties for Executive(s) and department. Organizes and prioritizes multiple requests efficiently. Research and selection for travel agents on exclusive trips. Works independently with limited supervision and makes decisions within designated authority. Preforms accounting and banking services for entire office as well as mailing/postage. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Trainer

  • May 2011 - May 2012

  Instructed and trained new partners by demonstrating correct and proper drink recipes, professional conduct and cash management.

• Barista

  • Aug 2010 - May 2012

  Helped to construct a new system for evaluating beverage routine and skills so that everyone can be held equally accountable for meeting and exceeding company’s high-bar standards. Was the top seller for whole bean coffee, which contributed to my store becoming one of the top 5% in the Midwest. Made, prepared and served coffee/non-coffee beverages and pastries; maintained a calm demeanor during periods of high volume to keep store operating to standard and to set a positive… Show more Helped to construct a new system for evaluating beverage routine and skills so that everyone can be held equally accountable for meeting and exceeding company’s high-bar standards. Was the top seller for whole bean coffee, which contributed to my store becoming one of the top 5% in the Midwest. Made, prepared and served coffee/non-coffee beverages and pastries; maintained a calm demeanor during periods of high volume to keep store operating to standard and to set a positive example for the shift team. Anticipated and acted on customer and store needs. Delivered top quality customer service to all customers by acting with a customer first attitude and connected with the customer.



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Auditorium Box Office

  • 2008 - 2009



Bakery Crafts

• Manufacturing
• 100 - 200 Employee

• Customer service rep, ect

  • 2001 - 2008