Experience

PREP Cooking Classes

• United States
• Events Services
• 1 - 100 Employee

• Owner

  • May 2018 - Present

  PREP Cooking Classes (also known as PREP Kitchen Essentials) has been teaching people how to cook since 2004. With a gorgeous retail store in sunny Seal Beach, CA-- we provide a space where individuals, couples, friends and corporate teams come and prepare delicious meals, all while enjoying the perks of our built-in boutique wine bar that also features craft beer from local breweries. In 2020, we began offering virtual team building for large and small companies across the nation, which eventually grew into PREP Cooking Kits: https://www.prepkitchenessentials.com/prep-cooking-kits where we ship chef-curated kits across the US, get on live video with you and your team and our professional chefs guide you through the entire preparation of a gourmet meal. These events are 100% live and interactive and are a total blast. Show less



Verve Coffee Roasters

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Regional Manager

  • Aug 2017 - Apr 2018

• LA Head of Sales and Operations

  • Mar 2016 - Aug 2017

• Business Development Manager

  • Feb 2015 - Mar 2016



BAMKO

• United States
• Advertising Services
• 300 - 400 Employee

• Senior Business Development & Project Manager

  • 2012 - Jan 2015

  • Board Member and Treasurer for The BAMKO Foundation; a philanthropic branch that helps fund local and global non-profits while promoting and overseeing company-wide volunteerism.• Serve as the primary point of contact for key clients on all operations and sales details related to their in-process projects and potential new business. • Manage a Project Management team in BAMKO China by providing key project details to take it through design, development, manufacturing, and transportation.• Analyze potential factories for new products and recommend final factory selection to Operations Management. Recommendations are based on the balance of quality, price, factory capabilities and the clients’ needs, as well as environmental and social responsibility. • Review factory audit reports and discuss the results with Operations Management and the BAMKO China team. Ensure selected factories meet the clients and BAMKO’s social compliance standards. • Collaborate with BAMKO’s Product Compliance and/or Quality Assurance group(s) to establish a quality and testing program for all projects prior to awarding new business to factories.• Review all testing and quality control reports and put in-place corrective measures for any failures. • Analyze Cost of Goods for all projects and suggest cost savings methods: Price negotiations with factories, strategic sourcing, proposing minor design changes to the client, and incentivizing the client to order a higher volume for better buying power. • Coordinate logistics with clients and the internal China logistics teams to guarantee shipments arrive in-time, are compliant with the clients’ requirements, and that all import documents are accurate. Show less

• Director of Domestic Operations

  • 2011 - 2012

  • Oversaw and managed operations of all domestic production for a team of 10+ Sales Executives.• Managed a three-person Project Management and Creative Services team to fulfill customer needs that met target costs, demographics and strict retailer testing, certification and pack-out requirements.• Compiled Bill of Materials and COGs, helped establish pricing/margins, and provided Operations with a point of reference for forecasting new product directives.• Responsible for promoting vendor relationships, negotiating with vendors and strategically sourcing products in order to optimize BAMKO’s supplier base.• Managed the development and expansion of client/ product growth via e-commerce sales.• Identified e-commerce business trends specific to industry data including beauty, sporting goods, apparel, home goods, promotional items and high-end retail to capitalize growth of these categories.• Directed and oversaw all inventory processes, managed storage needs and supervised warehouse management.• Managed and trained India-based operations team. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Banking

  • 2010 - 2011



The Coffee Bean & Tea Leaf®

• Singapore
• Food and Beverage Services
• 700 & Above Employee

• Multi-Unit General Manager

  • 2005 - 2010

  • Dual managed multiple stores, 2 of which were the highest volume in the region. Responsible for over 50 employees and over $2.5MM in revenue. • Awarded “GM of the Quarter”. Successfully recruit, train, develop and manage employees at all levels from Barista to Corporate Executives, as well as Franchisees. • Turnover consistently below company average; 90% of management team across 9 stores was promoted internally. • Operations consistently ran below 27% COGs through tight inventory management while driving top line sales. • Managed 2 locations with record breaking Questar-audited customer satisfaction scores. • Led corporate-level task force to increase store-level productivity that would result in company wide savings of over $3MM, or 3% in labor costs within 1 year (“Deployment Initiative”). • Trained 6 districts (approx. 54 stores) on deployment-based Operational Standards as well as labor management and staffing expectations to fit business needs. • Member of “Ops Council”; a six-person team to partake in corporate roundtable discussions and create company initiatives to enhance our economic engine as well as improve customer service and retention. • Assisted in leading an operational task force of three people to help grow customer demographic and brand loyalty; trained a team of Executive Directors to roll out these new initiatives company wide. • Appointed as the first and only Domestic Coffee Specialist and facilitated “The World of Coffee & Tea” education courses. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • Jan 2002 - 2005

  • Oversaw in-store tasks, including targeting sales goals, receiving stock, cash audits, arranging visual displays. • Store accomplishments include record breaking drive thru sales and transaction counts, 100% Secret Shop scores and multiple legendary customer service awards. • Assisted in 2 new store openings including hiring and training of new employees and building efficient, award winning teams. • Oversaw in-store tasks, including targeting sales goals, receiving stock, cash audits, arranging visual displays. • Store accomplishments include record breaking drive thru sales and transaction counts, 100% Secret Shop scores and multiple legendary customer service awards. • Assisted in 2 new store openings including hiring and training of new employees and building efficient, award winning teams.