Sydney Zuniga
Dean of Operations at Excel Academy Charter Schools- Claim this Profile
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Bio
Doug Aley
Sydney is a bright light in any organization, and was especially so at Shuddle where she was not only "CEO of Driver Payments and Engagement," but also a cultural leader and ambassador. She is a consummate advocate for customers (in Shuddle's case, both customers and drivers) and for process improvement. I love people that try to automate their way out of a job with little to no regard or fear of losing said job post automation - Sydney is one of those people. So much enthusiasm, so much potential. Very much looking forward to working with Sydney again.
Doug Aley
Sydney is a bright light in any organization, and was especially so at Shuddle where she was not only "CEO of Driver Payments and Engagement," but also a cultural leader and ambassador. She is a consummate advocate for customers (in Shuddle's case, both customers and drivers) and for process improvement. I love people that try to automate their way out of a job with little to no regard or fear of losing said job post automation - Sydney is one of those people. So much enthusiasm, so much potential. Very much looking forward to working with Sydney again.
Doug Aley
Sydney is a bright light in any organization, and was especially so at Shuddle where she was not only "CEO of Driver Payments and Engagement," but also a cultural leader and ambassador. She is a consummate advocate for customers (in Shuddle's case, both customers and drivers) and for process improvement. I love people that try to automate their way out of a job with little to no regard or fear of losing said job post automation - Sydney is one of those people. So much enthusiasm, so much potential. Very much looking forward to working with Sydney again.
Doug Aley
Sydney is a bright light in any organization, and was especially so at Shuddle where she was not only "CEO of Driver Payments and Engagement," but also a cultural leader and ambassador. She is a consummate advocate for customers (in Shuddle's case, both customers and drivers) and for process improvement. I love people that try to automate their way out of a job with little to no regard or fear of losing said job post automation - Sydney is one of those people. So much enthusiasm, so much potential. Very much looking forward to working with Sydney again.
Credentials
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Master of Arts
Teachers College, Columbia UniversityFeb, 2021- Nov, 2024
Experience
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Excel Academy Charter Schools
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United States
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Primary and Secondary Education
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100 - 200 Employee
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Dean of Operations
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Dec 2021 - Present
My primary focus is to ensure that the school operates seamlessly to maximize the value that school operations add to teaching, learning, and school programs. In this role, I manage the school operations staff and oversee the quality of operational programs, facility, and vendor services.Some of my key responsibilities include:- Managing daily school operations and ensuring strong communication to staff- Leading a staff culture of cleanliness and tight operations- Overseeing standardized testing (MCAS & New Student Testing)- Managing entry, integrity, and reporting of data- Overseeing student enrollment and ensuring strong family relations- Overseeing budget managementAs a productive member of the Excel community, I work on the school's administrative team. I am committed to ensuring that Excel Academy Charter Schools continue to provide exceptional education to its students while fostering a positive and supportive staff culture. Show less
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Associate Dean of Operations
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Jul 2021 - Dec 2021
During my time as Associate Dean of Operations, I spearheaded the management of the school's nutrition program, ensuring compliance with state regulations and providing healthy meal options for our students. In addition, I led the planning and execution of several special projects, including the training and implementation of state standardized testing, which greatly benefited both our students and teachers. Through effective project management and team collaboration, we were able to complete these projects on time and within budget. Show less
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Teachers College, Columbia University
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United States
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Higher Education
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700 & Above Employee
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Graduate Student
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Aug 2019 - Feb 2021
I was a full-time graduate student working on my MA in Developmental Psychology
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Events and program coordinator
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Sep 2019 - Dec 2020
Planned, designed & implemented the execution of events throughout school departments, president, and for prestigious clients, ranging in size from 12-500• Design inventory par levels system and inventory lending program for student groups and various college events • Create systems to streamline event planning intake and execution procedures• Provide direct support for event set-ups including room set-ups, audio visual services, catering set-ups, signage, displays; collaborate with vendors, and other service providers• Track and report costs, sales, and other various event statistics for each event Show less
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Graduate Teaching Assistant
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May 2020 - Aug 2020
Function as a liaison between the professor and student by holding office hours, programming readings and assignments, updating records, attending instructor lectures, and maintaining confidentiality of their files• Manage Zoom meetings of 45 students two times a week• Facilitate discussion, solved problems and addressed students' grievances• Organize the daily agenda to ensure smooth transitions and offer constructive feedback based on student performance
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Galileo Learning
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United States
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Education Administration Programs
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100 - 200 Employee
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Program Director
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Jun 2016 - Jun 2020
Manage an innovation camp that focuses on project based learning. I provide overall leadership at a camp location and overall day to day operations.• Hired, trained, and led staff of 25-30 people while running day to day activities with 800 campers• Coached staff members with professional development by evaluating potential, strengths, areas of growth• Hosted professional development trainings 2x a week and 1:1 meetings weekly with staff members• Created and built partnerships with the school district facilities department, local PTA leaders, and principal on site• Navigated grassroots marketing efforts, local staff recruiting, host school relationships, and consistently delivered exceptional service to camper families• Tracked new hire and potential candidate process communication through application follow- up, interview confirmation calls, and reference checks Show less
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Recruiter
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Jan 2019 - Jun 2019
Manage the pipeline of summer staff applicants, reviewing resumes in our applicant tracking system, leveraging resources to swiftly summarize notes, and ultimately determining how best to direct candidates to hiring managers.• First voice of Galileo to hundreds of candidates. I exemplify the Galileo brand of candidate care, skillfully and warmly delivering advocacy and service to candidates via email and phone• Impeccably guide candidates and track associated communication throughout the hiring process, which may include everything from application follow- up to interview confirmation calls to reference checks Show less
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Original Pattern Brewing Company
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United States
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Consumer Goods
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1 - 100 Employee
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Assistant Manager
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Mar 2018 - Jun 2019
Planning, managing and executing special events, promotions and team building opportunities in tandem with the Taproom Manager. Continually improving customer service and the customer experience within the taproom. • Managed day to day operations of the taproom by collaborating with the brewers on release dates, philanthropic contributions (Sierra Nevada Camp Fire Relief), and building out branding to drive consumers to the taproom • Helped with hiring new staff from interview stage to training and developing new procedures • Assisted with ordering and inventory, maintaining and stocking all bar items • Promoted new beers and engaged with customers via variety of social media channels Show less
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Playworks
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United States
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Non-profit Organizations
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300 - 400 Employee
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Program Coordinator
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Nov 2016 - Feb 2018
As Program Coordinator I empower children in bringing healthy play and physical activity to elementary schools to create a positive environment for learning and teaching. I teach conflict resolution strategies, inspire all children to get off the sidelines and into the game and work to generate more community and family involvement. • Developed sports curriculum specific to each class with an average of 200 students ranging K-5th grade • Facilitated student training and provided student leadership opportunities at recess through youth leadership programs Show less
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Shuddle
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Engagement Specialist
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Sep 2014 - Apr 2016
Worked in a fast paced start-up wearing multiple hats. We provided services to busy families getting from point a to point b. • Developed engagement strategy to assess driver happiness and satisfaction with Shuddle Platform • Managed payments processing for Shuddle’s active driver base of 400+ drivers • Partnered with the engineering team to identify and develop enhancements to the Shuddle Platform • Provided feedback to product and engineering teams via Github and Jira Worked in a fast paced start-up wearing multiple hats. We provided services to busy families getting from point a to point b. • Developed engagement strategy to assess driver happiness and satisfaction with Shuddle Platform • Managed payments processing for Shuddle’s active driver base of 400+ drivers • Partnered with the engineering team to identify and develop enhancements to the Shuddle Platform • Provided feedback to product and engineering teams via Github and Jira
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Education
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2019 - 2021
Teachers College, Columbia University
Developmental Psychology -
2008 - 2012
San Francisco State University
Bachelor's degree, Child Development and Counseling
Community
