Experience

• In my role, I mainly focused on writing or editing Bupa Hong Kong’s external English language communications. This included e-newsletters for customers, product brochures, letters and more, as well as website copy and promotional online offers. In addition to correcting grammar or other errors, I ensured that our materials were consistently customer-centric and in line with Bupa’s prescribed tone of voice. As one of the company’s Brand Guardians through end 2020, I reviewed internal and external communications for compliance with corporate brand guidelines for both language and design elements. I also performed regular brand audits to assure quality control and provide relevant feedback across different departments when necessary. Show less



• In my role as an Executive Officer at APAO, I was involved in preparations for the annual APAO Congress and other APAO activities throughout the year. I wrote content for the Congress newsletters, blogs and e-blasts, and I also managed the Academy's Facebook and Twitter accounts. As Language Editor, I edited and proofread APAO's publications including the Asia-Pacific Journal of Ophthalmology (APJO), OSN-APAO Edition, meeting minutes, web content, etc. Since late 2016, my duties also included typesetting and creating page layouts for APJO articles. Show less



• As a freelance writer for Star English learning centres (a member of the KG Group), I planned and wrote several courses, designed for use with both native and non-native English speakers: > Ready to Write Stage 3 - a 40-week creative writing course for students aged 7+ > Grammar Guide Stage 2 - a 40-week grammar course for students aged 7+ > Detectives - a 2.5-hour summer workshop for students aged 6-8 > Science Camp - a series of five workshops (2.5 hours each) for students aged 6-8 Show less



• I was a member of the ELT team and worked as both a writer and an editor to produce textbooks and supplementary materials for primary and secondary students. I was the editor responsible for coordinating the following projects: > More Words Please: 600+ Adjectives > More Words Please: 600+ Action Verbs > More Words Please: 1000+ Nouns > Idioms in Conversation Volumes I-III > International English in Everyday Conversation Volumes I & II



• As a tutor, I worked with students aged 4 to 16 in small groups. I taught reading, writing and mathematics lessons using the specially tailored Sylvan syllabus for each student.



• I contributed articles about travelling in Hong Kong and around Asia for this travel website. Although this site is no longer available, you can view some of my work on the internet archive.



• I co-taught English lessons for Primary 5 and 6 students at St. Paul's Co-Educational Primary School. I also helped with English activities during recess and after school, including the English newsletter. For eight weeks, I taught a Saturday enrichment course to Primary 5 and 6 students at Fresh Fish Traders' School. Together they wrote content for a fun newspaper.



• I was a general reporter for this 5-day newspaper, covering local and county government, school news and many other events. I conducted interviews, took photos and video for my stories. I was also an editor and designer for the first three issues of the newspaper's quarterly 'She magazine'.



• While studying abroad in Australia, I also worked as an intern at ICE, an arts charity in the Western Sydney area. I interviewed and wrote profiles of artists for the 'Artfiles' database.



• As part of my journalism degree, I spent one semester as a student reporter at this daily newspaper. I was a member of the 'Muse' beat, which covered the local arts scene. I conducted interviews and wrote short news articles, as well as longer features for the Sunday edition.