Executive Assistant & Office Manager

• May 2023 - Present

Winback Specialist

• Sep 2022 - Apr 2023

Account Executive

• Feb 2022 - Apr 2023

Account Executive

• Jul 2021 - Jan 2022

Tennis Operations and Events Manager

• Jan 2020 - Dec 2021

Promote and organize special events, camps and weekly clinics. Schedule team matches and social bookings. Manage Pro Shop inventory, and update seasonally. Hire and manage Pro Shop staff. Responsible for sales and revenue increases. Promote and organize special events, camps and weekly clinics. Schedule team matches and social bookings. Manage Pro Shop inventory, and update seasonally. Hire and manage Pro Shop staff. Responsible for sales and revenue increases.

Member Relations Manager

• May 2018 - Jan 2020

Promoting member retention by increasing member participation in the club. Reduced attrition by 5%. Encouraging member participation through planning fun, creative member events and various modes of communication such as social media, face to face, phone calls and emails. Increased number of events by 20%. Was responsible for creating P&L's for each event. As part of executive staff, sold 40 club memberships. Promoting member retention by increasing member participation in the club. Reduced attrition by 5%. Encouraging member participation through planning fun, creative member events and various modes of communication such as social media, face to face, phone calls and emails. Increased number of events by 20%. Was responsible for creating P&L's for each event. As part of executive staff, sold 40 club memberships.

Student

• 2014 - May 2018

Event management major with a minor in mass communications/ public relations Eta Sigma Delta Member Event management major with a minor in mass communications/ public relations Eta Sigma Delta Member

Catering Specialist

• Sep 2017 - Apr 2018

In charge of all administrative office and sales duties including but not limited to; going over BEO's, creating BEO's, sending invoices, answering phones, creating proposals. Initiate a program to draw in new clients. Aid in Tastings and Wedding preparations. In charge of all administrative office and sales duties including but not limited to; going over BEO's, creating BEO's, sending invoices, answering phones, creating proposals. Initiate a program to draw in new clients. Aid in Tastings and Wedding preparations.

Sisterhood Chairwoman

• Jun 2017 - Jan 2018

Planning fun events for sisters to enjoy while promoting sisterhood bonding. Execute and plan one mandatory retreat for 170 sisters. Maximizing a $18,000 budget.

Formal Chairwoman

• Jan 2017 - Jan 2018

Plan and execute a Spring Formal for 200 guests, including seeking out vendors and working with them from start to finish. Maximize a $20,000 budget, enhance chapter moral and interest in the event, create a strong risk plan.

Sisterhood Chairwoman

• Jan 2016 - Jan 2017

I was in charge of planning chapter retreats and multiple events for the sisters including day trips to Disney and local shows as well as smaller events such as s'mores nights, dinners and group exercise classes. The largest event was Sisterhood Retreat which involved a weekend trip to St Augustine Beach for 165 sisters.

Conference and Catering Intern

• May 2017 - Aug 2017

Assist Conference & Catering Manager with site tours, answering emails and booking events. Assist with day of event set up and execution throughout the event. Help out Front Desk when needed, as well as help train newer front desk agents. Assist Conference & Catering Manager with site tours, answering emails and booking events. Assist with day of event set up and execution throughout the event. Help out Front Desk when needed, as well as help train newer front desk agents.

Cashier

• Mar 2012 - Aug 2017

Providing premier customer service while assisting customers in checking out in a timely manner, as well as answering any questions or locating certain items. Providing premier customer service while assisting customers in checking out in a timely manner, as well as answering any questions or locating certain items.

Catering Intern

• Jan 2017 - Apr 2017

Take phone and email orders, send invoices, assist with tastings, creating customized menus for clients, learning front and back of house operations and helping increase productivity through Caterease Take phone and email orders, send invoices, assist with tastings, creating customized menus for clients, learning front and back of house operations and helping increase productivity through Caterease

Front Desk Intern

• May 2016 - Aug 2016

Striving to go above and beyond when helping guests and members with whatever they may need as well as anticipating what may be needed next. Answering phone calls and questions, making and editing reservations, checking in/out guests, sending amenities, doing daily and weekly reports. Striving to go above and beyond when helping guests and members with whatever they may need as well as anticipating what may be needed next. Answering phone calls and questions, making and editing reservations, checking in/out guests, sending amenities, doing daily and weekly reports.