Sydney Nguyen Pham

Program Integrity Analyst at CoventBridge Group
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Location
Richmond, Texas, United States, US

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Credentials

  • Google Data Analytics
    Google
    Mar, 2023
    - Sep, 2024
  • Basic Life Support (BLS)
    HCA Healthcare
  • Certified Clinical Medical Assistant (CCMA)
    HCA Healthcare

Experience

    • United States
    • Security and Investigations
    • 200 - 300 Employee
    • Program Integrity Analyst
      • Apr 2022 - Present

      • Investigate in or off-site and submit suspension notifications to providers upon suspension approval • Prepare and submit ADR letter based on templates to assigned providers with suspension overpayment determinations • Use and update both UCM and AdvanceTrack (AT) to document the investigations with suspension escrow data • Monitor revocations workload in UCM • Compile and maintain various documentation and other reports like MCC presentation • Perform other projects or responsibilities as assigned by the PI Supervisor or Data Analyst team Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Certified Medical Assistant
      • Jul 2021 - Apr 2022
    • Hospitals and Health Care
    • 700 & Above Employee
    • Laboratory Assistant
      • Apr 2021 - Jul 2021

      • Responsible for specimen collection (i.e. phlebotomy), specimen processing, test performance, and report of test results• Manages specimen accessioning and processing accurately and efficiently to provide quality specimens for laboratory testing.• Operate strict procedure test for flu, strep, COVID, mono, and urine collection• Organize and fill out requisitions for send-out labs (COVID PCR and antibodies, bloodwork, urine, and stool)• Assists with scheduling consultations, diagnostic tests or procedures, and future appointments for patients with physicians as requested.• Participates in new equipment and instrument assessment and qualification, as appropriate.• Acts as a technical resource for the department (troubleshooting, method development, qualification, maintenance, and training). Show less

    • Medical Assistant
      • Nov 2019 - Jul 2021

      • Locate patients, obtain accurate vital signs by visual and auditory measures, triage patients, assess patients’ medical condition, and prepare patients for physicals and medical treatment by Physicians and Nurses; • Provides excellent patient and customer service by using AIDET principles and assuring the correctness and quality of technical information and directions provided to customers is appropriate.• Provide administrative support including scheduling meetings, creating meeting agendas, completing meeting minutes, and tracking action items/data.• Responsible for maintaining positive, productive, and professional relationships within the practice, as well as between the providers and the health care system• Electronically order lab, x-ray, and medical supplies (fiber-glass, wound cleaning) as directed; • Sterilize and set up instruments for suture procedure; • Participate in professional growth opportunities to maintain competency and certification requirements, perform administratively and teaching duties as required. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sterile Tech
      • May 2017 - Nov 2019

      • Sterilize and assemble all instrumentation and equipment required for surgery, exams, and other medical procedures, on-time to enable quality patient care without interruption. • Perform sterilization and decontamination with chemical solutions per manufacturer instructions for usage. • Train and assist incoming sterile processing technicians on proper sterilization techniques to ensure uniformity in following standard operating procedures • Dispose of biohazard substances and medical and chemical wastes. • Maintain workplace safety and kept the workspace clean of debris body fluids medical waste fumes wet floors and sharps. • Keep track of sterilization records and review periodically for ORs and Neuros. Show less

    • Operations Manager
      • Jan 2014 - Jan 2019

      • Maintained an outstanding customer service-oriented environment through selection, training, and development of staff. Set, evaluated, and reached short-term/long-term goals for store and staff. • Consistently ensured Payroll expectations were compliant and deadlines were met. Strived for 100% accuracy and compliance in cash and inventory levels. • Monitor and audit payment transactions, invoices (cash, credit cards, mobile payment). • Recruited and selected qualified candidates to maintain staffing requirements. • Lead the team and serve as a role model by providing excellent customer service including engaging customers in conversations and building relationships with them • Counted inventory, ordered products based on inventory assessment, received and processed inventory, and prepped it to be stocked • Managed and executed operations and merchandising standards of excellence on the sales floor, backroom, and receiving departments Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Pharmacy Clerk
      • Mar 2018 - Jun 2018

      • Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by pharmacists. • Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation, and insurance billing. • Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues, and other matters to ensure patient safety/wellness and build customer loyalty. • Perform clerical tasks, such as filing, answering phones, and operating the cash register, maintaining prescription records, or composing letters. Show less

Education

  • George Mason University
    Bachelor's degree, Biology/Biological Sciences, General
    2017 - 2019
  • Maryville College
    2013 - 2014
  • Northern Virginia Community College
    Bachelor of Science - BS

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