Account Manager

• May 2023 - Present

Senior Account Executive

• Nov 2022 - Apr 2023

Account Executive

• Feb 2022 - Nov 2022

Social Media Manager

• Oct 2021 - Aug 2022

Course Representative

• Sep 2020 - Oct 2021

- Maintained student health and wellbeing throughout the course - Achieved greater communication between students and staff - Produced extensive course feedback reports for lecturers based on student criticism - Maintained student health and wellbeing throughout the course - Achieved greater communication between students and staff - Produced extensive course feedback reports for lecturers based on student criticism

Bartender

• Apr 2021 - Sep 2021

- Acted as a sales representative through up-selling and one-on-one interactions - Developed relationships with staff and customers, which helped retained a solid customer base - Created an inviting atmosphere and helped promote the business to gain more foot-traffic - Delivered exceptional customer service and completed multiple tasks while anticipating customer needs - Acted as a sales representative through up-selling and one-on-one interactions - Developed relationships with staff and customers, which helped retained a solid customer base - Created an inviting atmosphere and helped promote the business to gain more foot-traffic - Delivered exceptional customer service and completed multiple tasks while anticipating customer needs

Bartender

• Jul 2019 - Sep 2020

- Mastered customer service, multitasking, and communication skills in a fast-paced restaurant - Served both tables and bar guests at one time, as well as service to-go orders - Worked full-time and occasionally overtime leading to two promotions within the first five months - Earned Most Valuable team member award December 2019 - Increased store revenue by establishing and maintaining many regular patrons at the restaurant - Mastered customer service, multitasking, and communication skills in a fast-paced restaurant - Served both tables and bar guests at one time, as well as service to-go orders - Worked full-time and occasionally overtime leading to two promotions within the first five months - Earned Most Valuable team member award December 2019 - Increased store revenue by establishing and maintaining many regular patrons at the restaurant

Office Administrator

• Mar 2020 - May 2020

Worked as a temporary receptionist for this independent insurance agency, gaining customer service skills and insight on the insurance industry. Earned my property & casualty agent license. Worked as a temporary receptionist for this independent insurance agency, gaining customer service skills and insight on the insurance industry. Earned my property & casualty agent license.

Crew Member/Team leader

• Sep 2018 - Jul 2019

- Assisted customers with a variety of services including party planning, general admission, responded to escalating issues on the floor, and addressing client needs - Was offered assistant manager position 3 months after starting as a regular team member Acquired experience working with customers of all ages, from infants to elders - Assisted customers with a variety of services including party planning, general admission, responded to escalating issues on the floor, and addressing client needs - Was offered assistant manager position 3 months after starting as a regular team member Acquired experience working with customers of all ages, from infants to elders

Health Education Leader

• Aug 2015 - May 2019

- Taught classroom sessions and weekly on-campus health promotion tables on various health topics - Designed and distributed health education materials, including merchandise the students kept and utilized all year - Organized and managed social media accounts for the Office of Health Promotion, including Facebook and Instagram increasing our public engagement by over 50% in one year - Corresponded with Office sponsors and presented data on campus health issues through questionnaires, observational studies, and online assessment - Completed a variety of training including Suicide de-escalation, alcohol abuse education, sexual assault victim training, etc. Show less

Writer

• Aug 2018 - Jan 2019

Writer for online literary magazine. Health-related topics were my main focus, however, also touched on entertainment and school topics. Writer for online literary magazine. Health-related topics were my main focus, however, also touched on entertainment and school topics.

Volunteer Registration Assistant

• Jan 2016 - May 2016

Assisted the registration department in clerical duties as well as transporting patients across the hospital. Developed interpersonal skills through direct customer experience, answering phone calls, and working along side medical as well as administrative professionals. Assisted the registration department in clerical duties as well as transporting patients across the hospital. Developed interpersonal skills through direct customer experience, answering phone calls, and working along side medical as well as administrative professionals.