Experience

Syntes Language Group

• United States
• Translation and Localization
• 1 - 100 Employee

• Business Development Representative

  • Jan 2023 - Present

  Since its founding in 1988, Syntes Language Group has acted as the foreign language arm of its clients' companies, facilitating the dissemination of their messages to audiences in both domestic and international markets where English is not the native language. Our long-term relationships with corporate, governmental, and nonprofit patrons have been built on a foundation of reliability, dependability, timeliness, and value. Continually, Syntes works to provide these cornerstone features. Syntes is a Top 50 Minority-Owned Business and a Top 100 Woman-Owned Business in Colorado, as well as being certified to ISO 9001:2015 standards and having a high percentage of female and minority ownership. In addition, Diversity.com has named us among the top 500 Hispanic American owned companies in the country. Show less



Riviera Finance

• United States
• Financial Services
• 100 - 200 Employee

• Business Development Representative

  • Nov 2019 - Oct 2020

  Financial expert assisting growing businesses with full service in non-recourse invoice factoring. Offices are located all across the nation as well as in Canada with 50 years of experience in the industry. Riviera Finance provides complete credit services, invoice processing, and receivables management Financial expert assisting growing businesses with full service in non-recourse invoice factoring. Offices are located all across the nation as well as in Canada with 50 years of experience in the industry. Riviera Finance provides complete credit services, invoice processing, and receivables management



Fusion Event Staffing

• Staffing and Recruiting

• Brand Ambassador

  • Aug 2015 - Oct 2019

  ● Introduced the company product to the target audiences, represented company values and helped increase brand awareness and sales. ● Worked closely with the market area and local agents on event logistics, scheduling and overall program communication to ensure ultimate program success. ● Analyzed the audiences experience and the overall success of the events. Conducted the reporting and product use for all events. ● Introduced the company product to the target audiences, represented company values and helped increase brand awareness and sales. ● Worked closely with the market area and local agents on event logistics, scheduling and overall program communication to ensure ultimate program success. ● Analyzed the audiences experience and the overall success of the events. Conducted the reporting and product use for all events.



Frontier Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Frontier Airlines Customer Relations

  • Apr 2018 - Sep 2018

  ● Handle escalated complaints involving threats of lawsuits, complains to the Department of Transportation and complains involving passengers with disabilities. ● Conducted investigations with flight attendants, airport agents and regional managers to assist customer complaints. ● Issued refunds, reimbursements and assisted with baggage claims for the airline. ● Offered customer services in both english and spanish. Translated customer relations documents to spanish for further use of the company. ● Managed social media accounts such as twitter and facebook for Frontier Airlines, duties included respond to inquiries, assist with open claims and inform of flight status. Show less



Aimco Apartment Homes

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Representative

  • May 2016 - Sep 2016

  ● Provided assistance to prospective customers regarding apartment home rental information, including pricing, amenities, availability and floor plans. ● Scheduled appointments and tours to the apartment communities. Conducted follow ups for prospective residents. ● Contacted the field managers regarding the concerns of the current and future residents. ● Provided assistance to prospective customers regarding apartment home rental information, including pricing, amenities, availability and floor plans. ● Scheduled appointments and tours to the apartment communities. Conducted follow ups for prospective residents. ● Contacted the field managers regarding the concerns of the current and future residents.