Sydney Cortes
Keyholder at Gage Cannabis Co.- Claim this Profile
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Licensed Retailer
Cannabis Control CommissionMar, 2021- Nov, 2024
Experience
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Gage Cannabis Co.
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United States
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Retail
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1 - 100 Employee
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Keyholder
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Mar 2021 - Present
-Provide information on available products and cannabis related questions to clients. -Responsible for the purchasing various essentials such as glass, accessories, and CBD products. -Perform inventory checks at beginning, end, and periodically throughout shift to ensure compliance and the prevention of a variance. -Ensure long-term client and vendor relations through strong customer service and communication. -Employ precise math skills and attention to detail. -Upsell products to grow our daily UPT. -Report daily sales and additional communications. -Performed inventory movements and recorded them correctly in METRC to maintain compliance. -Began action plan for Keyholder position within 3 months of working as a DA. Show less
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Oriental City Smoke Shop
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Marlborough, Massachusetts, United States
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Assistant Sales Manager
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Aug 2019 - Feb 2021
Some of the responsibilities I held were as follows: -Assisted customers with product questions and problems. -Developed brand awareness and online reputation through managing contents, performing SEO and generating inbound traffic. -Cultivated leads and sales via social media for two locations. -Knowledge of hydroponics supplies and growing methods. -Handle cash transactions at the register. -Provide excellent customer service and employ different sales techniques. -Safely handling fragile merchandise. -Received a raise during my first year of employment. Show less
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Plant
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Advertising Services
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1 - 100 Employee
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Lead Merchandiser
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Apr 2019 - Sep 2019
-Responsible for moving plants in and out of displays accordingly, as well as plant upkeep such as trimming and watering. -Was quickly promoted to ‘Lead Merchandiser’ and led a small team in organizing and maintaining the garden center. -Regularly lifted products over 50lbs. -Assisted customers in plant questions and recommendations. -Strong passion for plants and horticulture both in and out of the workplace. -Responsible for moving plants in and out of displays accordingly, as well as plant upkeep such as trimming and watering. -Was quickly promoted to ‘Lead Merchandiser’ and led a small team in organizing and maintaining the garden center. -Regularly lifted products over 50lbs. -Assisted customers in plant questions and recommendations. -Strong passion for plants and horticulture both in and out of the workplace.
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Education
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2018 - 2021
Quinsigamond Community College
Associate's degree, Business Administration and Management, General
Community
