Sydney Burton-Williams

Senior Manager, Business Analyst at Meals on Wheels America
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Experience

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Senior Manager, Business Analyst
      • Sep 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Requirements Analyst - PBGC
      • Mar 2020 - Sep 2022

       Creates test cases from analyzing business, functional, system requirements and diagrams during the design phase of projects for PBGC  Develop test strategies for the development phase of projects that communicate clearly the who, what, why and when of testing to the business, project team and testing team.  Develops daily Requirement Traceability Matrix (RTM) for federal/contractual use  Recommend processes for consolidation of data form different databases.  Standardized the use of tools and created templates for business process workflows, Use Cases, and UI mockups  Creates and updates Business Requirement documents and Functional Requirement documents.  Assisted the Project Manager and QA Team, coordinating between team members according to the business requirements.  Leads weekly/biweekly requirement planning meetings  Involved in project planning and coordination  Responsible for submitting Status Reports to management summarizing completed Milestones and Tasks.  Writes Requirements Traceability Matrix (RTM) for on-going and future projects for Information Technology Infrastructure Operations Department (ITIOD)  Reviews testing plans for completeness  Reached out to federal employees about mAppIT application list to verify application operation support, application development support, business testing support  Participate in and provide guidance on infrastructure systems, process improvements, performance, etc.  Lead requirements elicitation/management in an Agile environment  Utilize/develop and facilitate using Azure Devops Apps/ Azure VDC Infrastructure for service requirements, task updates, user stories, requirements traceability matrix (RTM) and management of sprints  Facilitate Azure VDC infrastructure meetings for storage, back-ups, and security  Contributed to worked on ICAM level 3 process and review of application list  Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Program Analyst/Executive Assistant
      • Dec 2018 - Dec 2019

       Utilized SharePoint to track, report, and logistically support workflows and processes  Analyzes productivity information and identifies production/productivity performance problems, influencing and developing options for problem resolution to enhanced production/productivity.  Assists with overall agency/office business process change.  Supports the planning, development, and coordination of briefings, presentations, and forums for executive leadership related to facilities management. Ensures that accurate, appropriately concise, and timely information from incidents and events available to management and policy officials.  Partner alongside senior staff members who represent DHS on department-level working groups and at conferences and events.  Leads weekly RIGOR meeting for senior executives and staff  Responsible for maintaining a repository of contract deliverables; manages reference/resource library  Assist with planning, initiating, and tracking task assignments and associated data to optimize workflow management and prevent work stoppages Show less

Education

  • University of Maryland University College
    Business, Management, Marketing, and Related Support Services
    2016 - 2018
  • The University of Akron
    Fashion Merchandising
    2010 - 2012

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