Consultor de transformação de negócios

• Jul 2018 - Present

Sou responsável por liderar o planejamento e a execução de estratégias de transformação das operações comerciais das empresas, melhorando a eficiência e eficácia das equipes de vendas e marketing. Lidero ações estratégicas em estreita colaboração com profissionais de outras áreas da empresa, incluindo vendas, marketing, finanças e recursos humanos, para identificar desafios em seus sistemas comerciais (fluxo, processo e gestão) com objetivo de implementar planos de ação que otimizem o desempenho comercial. Analiso dados de desempenho das equipes de vendas, identifico oportunidades de melhoria, defino objetivos e metas de desempenho, crio planos de ação para alcançar esses objetivos, gerencio projetos e equipes multidisciplinares, além de monitorar e analisar os resultados necessários para garantir a efetividade das estratégias implementadas. Participo do planejamento, programação e controle do processo de vendas com foco na otimização de recursos e qualidade na entrega. Entre outras atividades, sou responsável por implementar o software HubSpot CRM e Sales Professional juntos aos clientes que precisam acelerar a produtividade do time de vendas. Show less

Coordenador de vendas

• Oct 2020 - Jan 2022

Sou responsável pela elaboração e revisão do processo de vendas, incluindo as entradas, as saídas, procedimentos, os controles, os times envolvidos, as tecnologias e a maneira como ocorrem as interações entre todas as partes interdependentes do sistema de negócios da Widgrid. Realizo análise constantes nos processos de negócio e, quando existem demandas, nos projetos dos clientes. Em todos os projetos que me envolvo, mapeio e sugiro melhorias nos processos, inclusive no nível de fluxo das atividades e documentação de procedimentos detalhados de trabalho e a aplicação de metodologias, estratégias e táticas. Show less

Account Executive

• Jul 2017 - Jul 2019

I am responsible for prospecting, seeking connection, understanding the particularities of each business and generating unique opportunities to meet the specific needs of each client. I maintain the CRM of Afuzion accounts, in the countries that I represent, updated, as well as the reports on the movements of open opportunities. I am responsible for prospecting, seeking connection, understanding the particularities of each business and generating unique opportunities to meet the specific needs of each client. I maintain the CRM of Afuzion accounts, in the countries that I represent, updated, as well as the reports on the movements of open opportunities.

Account Executive

• Apr 2018 - Jun 2019

I am responsible for understanding the specific needs related to our expertise, proposing recognized and valuable solutions for the clients' business, conducting all consultative sales process (from prospecting to closing), as well as monitoring customer satisfaction with services and products developed and delivered. I am responsible for understanding the specific needs related to our expertise, proposing recognized and valuable solutions for the clients' business, conducting all consultative sales process (from prospecting to closing), as well as monitoring customer satisfaction with services and products developed and delivered.

Consulting Assistant

• Jan 2014 - Aug 2016

I performed tasks: (1) validating and controlling the licenses of Data Analysis and Replay Tool (DART) software; (2) in the maintenance of the QMS in compliance with the requirements of NBR ISO 15100: 2010; (3) conducting seminars and organizing training related to the tools supported; (4) assisting in the consultancy we provide to companies seeking certification of critical systems.

Customer Support Specialist

• Apr 2013 - Jan 2014

I performed tasks: (1) validation and control of software licenses we developed and represented (DART, Artisan Studio and LDRA Tool Suite); (2) in technical support with customers; (3) in the maintenance of the QMS in compliance with the requirements of NBR ISO 15100: 2010; (4) in support of ATEGO partners (www.atego.com) and LDRA (www.ldra.com); (5) conducting seminars and organizing training related to the tools supported; (6) did not help prospecting new clients, specifically the Commercial area. Show less

Senior Quality Technician

• Sep 2012 - Apr 2013

I participated in the team of collaborators: (1) acting in the maintenance of the QMS meeting the requirements of NBR ISO 15100: 2010; (2) supporting Partners; (3) participating in the consulting and training offered to Clients, specifically those seeking "Development of Solutions, Integration and Certification of Critical Systems".

Quality and Planning Technician - Military Graduated

• Feb 2004 - Dec 2011

(1) I managed a working group focused on Integrating, Systematizing and Updating the Management Processes of the Configuration of Space Projects, meeting the requirements of NBR ISO 10007: 1996.(2) I managed a working group focused on implementing Documentation Management process of the space projects, meeting the requirements of NBR ISO / TR 10013: 2002.(3) I elaborated all the quality documentation meeting the requirements of NBR ISO 15100: 2010, including "Quality Manual" for the organizational unit responsible for project management, "Development processes" and "Organization and conduction of technical reviews".(4) Performed: management planning, project scope of satellite launch vehicles and survey using MS Project 2003 software; the identification and sequencing of activities; the collection of resources and deadlines and the preparation of schedules.(5) Raised and adjusted the technical and operational management processes of the roll-out of the Project Management Office of satellite launch and survey vehicles.(6) I wrote organizational proposals; procedures for asset security; WEB tools specifications for management: of projects, of project teams, of purchases, of secretarial and HR support; I organized a technology seminar including logistics and sponsorship search.(7) I advised the Senior Management when seeking to understand the best practices in project management and software appropriate to the management of large projects. Show less

Designer - Military Graduate

• Jan 1989 - Feb 2004

I acted as a member of the team of designers of survey vehicles and satellite launchers.

Assistant Director (Commander)

• Jul 1984 - Jan 1989